At a Glance
- Tasks: Lead and optimise workplace operations across UK and European offices for efficiency and safety.
- Company: Dynamic organisation focused on employee wellbeing and operational excellence.
- Benefits: Competitive salary, flexible working, ongoing training, and a supportive team environment.
- Other info: Join a collaborative culture with opportunities for career growth and development.
- Why this job: Make a real impact by enhancing employee experience and driving operational improvements.
- Qualifications: Experience in team management and facilities management is essential.
The predicted salary is between 50000 - 65000 £ per year.
The Workplace & Operations Manager is responsible for leading and optimising workplace, facilities, fleet and business support operations across the organisation’s UK and European offices. This role provides both strategic oversight and hands-on leadership to ensure offices and operational support functions operate efficiently, safely and cost-effectively. The role will drive consistency in service delivery, supplier management and operational standards across multiple offices, while ensuring compliance with all relevant health, safety and workplace regulations.
Leading Facilities Managers and administrative support staff, the Workplace & Operations Manager will establish clear accountability, implement robust operational processes and foster a proactive, service-focused culture. The role also oversees fleet management and centralised business support services, ensuring effective cost control, performance management and continuous improvement across all operational activities.
Key Responsibilities- Take overall accountability for the strategic leadership and performance of workplace, facilities, fleet, and central administrative operations across UK and European offices.
- Lead and develop facilities managers and administrative teams, setting clear priorities, performance expectations, and accountability for service delivery.
- Define and implement workplace standards that enhance employee experience, wellbeing, engagement, and productivity across all office locations.
- Ensure compliance with health, safety, security, and workplace regulations, embedding a risk-aware culture and holding teams accountable for adherence.
- Own the planning and execution of office changes, relocations, fit-outs, and space optimisation, ensuring alignment with organisational objectives and minimal business disruption.
- Direct fleet management operations, including procurement, compliance, leasing, renewals, supplier performance and cost control, ensuring the fleet supports business needs efficiently.
- Oversee central administrative functions, including travel booking, mobile device management, office supplies, and building access, ensuring operational excellence and employee satisfaction.
- Drive continuous improvement initiatives to enhance operational efficiency, cost-effectiveness, resilience, and consistency of service across all locations.
- Provide audit support and regulatory inspection readiness.
- Act as organisational duty holder for workplace statutory compliance across offices.
- Maintain workplace risk register.
- Policy ownership (Workplace, such as Emergency Preparedness, Vehicle Policy, etc.).
- Oversee emergency preparedness, evacuation and workplace continuity arrangements (as per Business Continuity & Disaster Recovery Plan).
- Ensure compliance with lease obligations and landlord statutory responsibilities.
- Previous experience managing a team.
- Experience within facilities management.
- Competitive base salary.
- Competitive benefits package.
- Flexible / hybrid working options.
- Ongoing training and career development.
- Supportive, collaborative team environment.
- Health Care Bonus Scheme.
Workplace & Operations Manager employer: AVK
As a Workplace & Operations Manager, you will thrive in a dynamic and supportive environment that prioritises employee wellbeing and professional growth. Our commitment to flexible working options and a collaborative culture ensures that you can balance your personal and professional life while driving operational excellence across our UK and European offices. With competitive benefits and ongoing training opportunities, we empower our employees to reach their full potential in a role that is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace & Operations Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Workplace & Operations Manager at AVK!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like AVK or be willing to refer you for that Workplace & Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from AVK who’s on the lookout for their next Workplace & Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Workplace & Operations Manager role at AVK!
We think you need these skills to ace Workplace & Operations Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at AVK. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at AVK
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at AVK. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
