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- Tasks: Lead IT operations and cybersecurity to ensure secure and scalable systems.
- Company: Join a forward-thinking company focused on technology and innovation.
- Benefits: Enjoy private health insurance, performance bonuses, and 25 days annual leave.
- Other info: Flexible hybrid working environment with excellent career growth opportunities.
- Why this job: Make a real impact on technology infrastructure and data compliance.
- Qualifications: 4+ years in IT management with strong knowledge of Microsoft 365 and cybersecurity.
The predicted salary is between 55000 - 65000 £ per year.
Reporting into the VP of Business Operations within the Business Operations team, the IT Manager will act as AVK’s internal lead for technology infrastructure and cybersecurity, ensuring our systems remain secure, reliable, and scalable as the business continues to grow. Working closely with our outsourced IT provider (CodeZero), this role will manage day-to-day IT operations while defining AVK’s longer-term strategy for in-house capability, digital resilience, and data compliance. The IT Manager will play a strategic role within Business Operations, partnering with the Head of Data to ensure the right infrastructure, governance, and policies are in place to support ISO accreditation and strong data protection standards.
- IT Vendor and Relationship Management (35%)
- Act as AVK’s internal point of contact for all IT operations delivered through CodeZero
- Maintain a strong working relationship with CodeZero, ensuring collaboration and clear communication
- Coordinate hardware acquisition, installation, and lifecycle management through CodeZero
- Support a smooth and efficient onboarding process for new starters, ensuring hardware, access, and setup are ready on day one
- Keep internal teams informed on any planned changes, upgrades, or outages
- Strategic IT and Infrastructure Planning (25%)
- Define AVK’s IT roadmap in collaboration with the VP of Business Operations and the Head of Data
- Identify opportunities to improve resilience, user experience, and data security
- Align infrastructure and tools with AVK’s broader business operations and data strategy
- Cybersecurity and Data Compliance (20%)
- Oversee cybersecurity activities delivered through CodeZero, ensuring protection standards are upheld
- Partner with the Head of Data and compliance team to maintain GDPR and ISO 27001 compliance
- Maintain risk registers, incident documentation, and recovery procedures
- Support regular reviews of data access, permissions, and device security, alongside the wider business operations team.
- Systems Oversight and Support (10%)
- Manage day-to-day user experience across Microsoft 365, Fabric, SharePoint, Teams, and related tools
- Work closely with CodeZero on configurations, permissions, and issue resolution
- Support integration between Microsoft tools and key business platforms (Salesforce, NetSuite, etc.)
- Provide second-line support for internal users and elevate as needed through CodeZero
- Work closely with the Head of Data to help build the data architecture for AVK
- Policy Development and Reporting (10%)
- Maintain AVK’s IT and data protection policies (acceptable use, access, retention, etc.)
- Support internal and external audits with clear evidence of IT controls and standards
- Alongside our Enablement Manager, develop simple guides and training materials to promote good IT and cybersecurity practice
- Provide structured updates to the VP of Business Operations on key risks, progress, and improvements
Technical Expertise
- Minimum 4 years’ experience
- Experience managing outsourced IT providers or MSPs
- Strong working knowledge of Microsoft 365, SharePoint, Teams, and related admin environments
- Understanding of ISO 27001, GDPR, and general IT governance standards
- Capable of managing IT assets, licenses, and device security with clear documentation
- Skilled communicator with the ability to guide both technical and non-technical users
Private Health Insurance, Performance Bonus, 25 days annual leave + bank holidays, Birthday Off, Pension Plan, Hybrid working / Flexible working.
AVK|SEG does not discriminate on the race, colour, religion, sex, age, nationality, disability, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We will endeavour to respond to all applicants however due to the volume of responses, we can only guarantee that candidates who have been shortlisted will be contacted.
IT Manager in London employer: Avk-Seg
Contact Detail:
Avk-Seg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at AVK. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Microsoft 365 and cybersecurity standards. We want you to show off your expertise and how you can help AVK maintain its tech infrastructure.
✨Tip Number 3
Don’t forget to research AVK’s current IT strategies and challenges. This will help you tailor your answers during the interview and demonstrate that you’re genuinely interested in their operations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at AVK.
We think you need these skills to ace IT Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the IT Manager role. Highlight your experience with IT operations, cybersecurity, and vendor management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for AVK. Mention specific projects or experiences that relate to our focus on data compliance and infrastructure planning.
Showcase Your Technical Skills: Don’t hold back on your technical expertise! Make sure to detail your knowledge of Microsoft 365, SharePoint, and any relevant IT governance standards like ISO 27001. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Avk-Seg
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, SharePoint, and Teams. Be ready to discuss how you've managed these tools in the past and any specific challenges you've faced. This will show that you're not just familiar with the tech but can also handle it effectively.
✨Understand Cybersecurity Standards
Familiarise yourself with ISO 27001 and GDPR compliance. Be prepared to share examples of how you've ensured data protection in previous roles. This will demonstrate your commitment to maintaining high security standards, which is crucial for the IT Manager position.
✨Showcase Your Vendor Management Skills
Think of specific instances where you've successfully managed relationships with outsourced IT providers. Highlight your communication strategies and how you ensured smooth operations. This will illustrate your ability to collaborate effectively with partners like CodeZero.
✨Prepare for Strategic Discussions
Be ready to discuss your vision for AVK’s IT roadmap. Think about how you would align IT infrastructure with broader business goals. This shows that you’re not just focused on day-to-day operations but also on long-term strategic planning.