Learning and Development Manager

Are you a L&D pro looking to own your own function? Do you love delivering group development workshops?

At AVK, we are on an exciting journey of growth. Two years ago, our revenue was £66m and we were a team of 140. Last year our revenue grew 5-fold to £325m and we now have a headcount of 275, alongside 50+ live vacancies across our teams to meet growing and evolving projects.

What got us here as a business (as well as in the people team) needs to evolve to enable the pace and successful scale of growth. We are transforming into a proactive, relationship and impact-focused, business aligned and data-driven People team with a new team structure and roles.

As the Learning and Development Manager, you will design, implement, and evaluate learning and development programmes that enhance employee skills, support career growth, and align with AVK\’s goals. You will also own the management and equipping of our field engineering skill-based training to ensure safe and compliant working.

Reporting directly to the VP of People, this is a new role for you to make your own and create something to be incredibly proud of. You will have the opportunity to create your own programmes from foundations up and will champion a culture of continuous learning and professional development across the organisation.

Key Responsibilities:

1. Transform the quality of our onboarding and internal learning programmes, including our newly launched AVK Academy for engineers.
2. Design, deliver, and facilitate a range of learning and workshops tailored to business needs, including onboarding, performance enhancement, leadership, manager development and soft skills development.
3. Ensure effective oversight, renewal and delivery of technical training through delivery partners.

Onboarding Framework (15%):

1. Implement a company and team level onboarding framework to ensure knowledge worker and field engineering employees-alike are introduced to the AVK way and have a warm and empowering start to their journey here.
2. Facilitate effective launching into roles with the required skills, knowledge, and behaviours to be effective quickly.

Learning Technologies (20%):

1. Launch, build, manage and promote AVK\’s new learning management system, leveraging this and other learning technologies to enhance programme delivery.
2. Use data and analytics from these platforms to identify skill gaps and opportunities for new learning initiatives, ensuring programmes are tailored to meet evolving business and employee development needs.
3. Stay informed about emerging trends and best practices in learning technology and continuously implement and innovate impactful new learning approaches.

Collaboration with People Partners & Managers (15%):

1. Work closely with People Partners and department managers to identify team-specific skill gaps and development needs.
2. Ensure that learning and development initiatives are aligned with these needs and contribute to overall team performance and growth.
3. Regularly assess the effectiveness of these programmes and make adjustments as necessary to support both individual and organizational goals.

Additional Responsibilities:

1. E-learning content development: Create and develop e-learning content to complement in-person training sessions, ensuring a blended approach to learning that maximizes accessibility and engagement.
2. Learning Culture promotion: Champion a culture of continuous learning across the organization, encouraging employees to take ownership of their development and fostering a growth mindset.

Requirements:

1. Adult Learning Expertise: Strong knowledge of adult learning principles, with experience in designing, delivering, and evaluating learning content that addresses various learning styles and development needs.
2. Collaboration and Teamwork: A collaborative mindset, working closely with People Partners, department managers, and other stakeholders to identify skill gaps and address team-specific development needs. Ability to build strong relationships and ensure alignment between learning initiatives and business objectives.
3. Communication and Presentation Skills: Warm and engaging delivery style. Uses storytelling to engage employees and adapts style to gain buy-in from all groups across the organisation. Thrives when facilitating workshops and delivering training programmes with groups.
4. Data-Driven: Uses data from learning management systems (LMS) and other platforms to continuously evaluate and improve programme impact and experience.
5. Creative Problem-Solving: Innovative and resourceful in creating learning solutions that meet organisational needs. Designs programmes that make people think and help people grow their mindset, skills and in their careers.
6. Growth Mindset: Passionate about fostering a culture of continuous learning and development, with a commitment to helping others grow professionally. Encourages employees to take ownership of their development and adopt a growth mindset.
7. Project Management Skills: Strong organisational and project management skills, with the ability to manage multiple learning initiatives simultaneously and ensure timely, high-quality delivery of programmes.

Benefits:

1. Salary of up to £70k.
2. Private Health Insurance.
3. Performance Bonus.
4. 25 days annual leave + bank hols.
5. Birthday Off.
6. Pension Plan.
7. Hybrid working / Flexible working.

AVK|SEG does not discriminate on the race, colour, religion, sex, age, nationality, disability, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We will endeavour to respond to all applicants however due to the volume of responses, we can only guarantee that candidates who have been shortlisted will be contacted.

Seniority level:

Mid-Senior level

Employment type:

Full-time

Job function:

Human Resources

Industries:

IT Services and IT Consulting

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