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For Companies At a Glance
- Tasks: Lead AVK's tech infrastructure and cybersecurity, ensuring systems are secure and scalable.
- Company: Join a forward-thinking IT services company with a focus on innovation and collaboration.
- Benefits: Enjoy private health insurance, performance bonuses, 25 days leave, and flexible working options.
- Why this job: Make a real impact in tech while shaping AVK's digital future and data security.
- Qualifications: 4+ years in IT management, strong knowledge of Microsoft 365, and experience with compliance standards.
- Other info: Dynamic role with opportunities for growth and development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Reporting into the VP of Business Operations within the Business Operations team, the IT Manager will act as AVK's internal lead for technology infrastructure and cybersecurity, ensuring our systems remain secure, reliable, and scalable as the business continues to grow. Working closely with our outsourced IT provider (CodeZero), this role will manage day-to-day IT operations while defining AVK's longer-term strategy for in-house capability, digital resilience, and data compliance. The IT Manager will play a strategic role within Business Operations, partnering with the Head of Data to ensure the right infrastructure, governance, and policies are in place to support ISO accreditation and strong data protection standards.
Responsibilities
- IT Vendor and Relationship Management (35%)
- Act as AVK's internal point of contact for all IT operations delivered through CodeZero.
- Maintain a strong working relationship with CodeZero, ensuring collaboration and clear communication.
- Coordinate hardware acquisition, installation, and lifecycle management through CodeZero.
- Support a smooth and efficient onboarding process for new starters, ensuring hardware, access, and setup are ready on day one.
- Keep internal teams informed on any planned changes, upgrades, or outages.
- Strategic IT and Infrastructure Planning (25%)
- Define AVK's IT roadmap in collaboration with the VP of Business Operations and the Head of Data.
- Identify opportunities to improve resilience, user experience, and data security.
- Align infrastructure and tools with AVK's broader business operations and data strategy.
- Cybersecurity and Data Compliance (20%)
- Oversee cybersecurity activities delivered through CodeZero, ensuring protection standards are upheld.
- Partner with the Head of Data and compliance team to maintain GDPR and ISO 27001 compliance.
- Maintain risk registers, incident documentation, and recovery procedures.
- Support regular reviews of data access, permissions, and device security alongside the wider business operations team.
- Systems Oversight and Support (10%)
- Manage day-to-day user experience across Microsoft 365, Fabric, SharePoint, Teams, and related tools.
- Work closely with CodeZero on configurations, permissions, and issue resolution.
- Support integration between Microsoft tools and key business platforms (Salesforce, NetSuite, etc.).
- Provide second-line support for internal users and elevate as needed through CodeZero.
- Work closely with the Head of Data to help build the data architecture for AVK.
- Policy Development and Reporting (10%)
- Maintain AVK's IT and data protection policies (acceptable use, access, retention, etc.).
- Support internal and external audits with clear evidence of IT controls and standards.
- Alongside the Enablement Manager, develop simple guides and training materials to promote good IT and cybersecurity practice.
- Provide structured updates to the VP of Business Operations on key risks, progress, and improvements.
Technical Expertise
- Minimum 4 years’ experience.
- Experience managing outsourced IT providers or MSPs.
- Strong working knowledge of Microsoft 365, SharePoint, Teams, and related admin environments.
- Understanding of ISO 27001, GDPR, and general IT governance standards.
- Capable of managing IT assets, licenses, and device security with clear documentation.
- Skilled communicator with the ability to guide both technical and non‑technical users.
Benefits
- Private Health Insurance.
- Performance Bonus.
- 25 days annual leave + bank holidays.
- Birthday Off.
- Pension Plan.
- Hybrid working / Flexible working.
IT Manager employer: Avk-Seg
Contact Detail:
Avk-Seg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at AVK. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Microsoft 365 and cybersecurity standards. We want you to show off your skills and how they align with AVK's needs!
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your interest in the role and helps you understand how you can contribute to AVK’s IT strategy.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience with IT operations, cybersecurity, and vendor management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for AVK. Mention specific experiences that relate to our job description and show us your passion for technology.
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise, especially with Microsoft 365 and data compliance standards like ISO 27001. We’re looking for someone who can hit the ground running, so make it clear you’ve got the chops!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Avk-Seg
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, SharePoint, and Teams. Be ready to discuss how you've managed IT operations in the past, especially with outsourced providers like CodeZero. This will show that you understand the technical landscape and can hit the ground running.
✨Showcase Your Strategic Thinking
Prepare to talk about your experience in defining IT roadmaps and aligning technology with business goals. Think of examples where you've improved resilience or user experience, and be ready to explain how you would approach AVK's long-term strategy for digital resilience and data compliance.
✨Communicate Like a Pro
As an IT Manager, you'll need to bridge the gap between technical and non-technical teams. Practice explaining complex concepts in simple terms. Highlight your communication skills during the interview by sharing examples of how you've successfully collaborated with different stakeholders.
✨Be Ready for Cybersecurity Questions
Given the focus on cybersecurity and data compliance, prepare for questions around GDPR, ISO 27001, and risk management. Have specific examples ready that demonstrate your ability to maintain security standards and manage incidents effectively.