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For Companies At a Glance
- Tasks: Lead IT operations and cybersecurity to ensure secure and scalable systems.
- Company: Join a forward-thinking company focused on technology and innovation.
- Benefits: Enjoy private health insurance, performance bonuses, and flexible working options.
- Why this job: Make a real impact on technology infrastructure while growing your career.
- Qualifications: 4+ years in IT management with strong knowledge of Microsoft 365 and compliance standards.
- Other info: Dynamic role with opportunities for professional development and strategic influence.
The predicted salary is between 36000 - 60000 £ per year.
Reporting into the VP of Business Operations within the Business Operations team, the IT Manager will act as AVK’s internal lead for technology infrastructure and cybersecurity, ensuring our systems remain secure, reliable, and scalable as the business continues to grow. Working closely with our outsourced IT provider (CodeZero), this role will manage day-to-day IT operations while defining AVK’s longer-term strategy for in-house capability, digital resilience, and data compliance. The IT Manager will play a strategic role within Business Operations, partnering with the Head of Data to ensure the right infrastructure, governance, and policies are in place to support ISO accreditation and strong data protection standards.
Requirements
- IT Vendor and Relationship Management (35%)
- Act as AVK’s internal point of contact for all IT operations delivered through CodeZero
- Maintain a strong working relationship with CodeZero, ensuring collaboration and clear communication
- Coordinate hardware acquisition, installation, and lifecycle management through CodeZero
- Support a smooth and efficient onboarding process for new starters, ensuring hardware, access, and setup are ready on day one
- Keep internal teams informed on any planned changes, upgrades, or outages
- Strategic IT and Infrastructure Planning (25%)
- Define AVK’s IT roadmap in collaboration with the VP of Business Operations and the Head of Data
- Identify opportunities to improve resilience, user experience, and data security
- Align infrastructure and tools with AVK’s broader business operations and data strategy
- Cybersecurity and Data Compliance (20%)
- Oversee cybersecurity activities delivered through CodeZero, ensuring protection standards are upheld
- Partner with the Head of Data and compliance team to maintain GDPR and ISO 27001 compliance
- Maintain risk registers, incident documentation, and recovery procedures
- Support regular reviews of data access, permissions, and device security, alongside the wider business operations team.
- Systems Oversight and Support (10%)
- Manage day-to-day user experience across Microsoft 365, Fabric, SharePoint, Teams, and related tools
- Work closely with CodeZero on configurations, permissions, and issue resolution
- Support integration between Microsoft tools and key business platforms (Salesforce, NetSuite, etc.)
- Provide second-line support for internal users and elevate as needed through CodeZero
- Work closely with the Head of Data to help build the data architecture for AVK
- Policy Development and Reporting (10%)
- Maintain AVK’s IT and data protection policies (acceptable use, access, retention, etc.)
- Support internal and external audits with clear evidence of IT controls and standards
- Alongside our Enablement Manager, develop simple guides and training materials to promote good IT and cybersecurity practice
- Provide structured updates to the VP of Business Operations on key risks, progress, and improvements
Technical Expertise
- Minimum 4 years’ experience
- Experience managing outsourced IT providers or MSPs
- Strong working knowledge of Microsoft 365, SharePoint, Teams, and related admin environments
- Understanding of ISO 27001, GDPR, and general IT governance standards
- Capable of managing IT assets, licenses, and device security with clear documentation
- Skilled communicator with the ability to guide both technical and non-technical users
Benefits
- Private Health Insurance
- Performance Bonus
- 25 days annual leave + bank holidays
- Birthday Off
- Pension Plan
- Hybrid working / Flexible working
AVK|SEG does not discriminate on the race, colour, religion, sex, age, nationality, disability, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We will endeavour to respond to all applicants however due to the volume of responses, we can only guarantee that candidates who have been shortlisted will be contacted.
IT Manager employer: AVK-SEG Ltd
Contact Detail:
AVK-SEG Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at AVK. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 2
Prepare for the interview by diving deep into AVK’s tech stack and their current projects. Show us that you’re not just another candidate; demonstrate your knowledge about their systems and how you can enhance their IT operations.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, shoot a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at AVK.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the IT Manager role. Highlight your experience with IT vendor management, cybersecurity, and any relevant projects that showcase your strategic planning skills. We want to see how you can contribute to our tech infrastructure!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for AVK. Mention your experience with Microsoft 365 and your understanding of ISO 27001 and GDPR. Let us know how you can help enhance our data protection standards.
Showcase Your Communication Skills: As an IT Manager, you'll need to communicate effectively with both technical and non-technical teams. In your application, give examples of how you've successfully managed relationships with outsourced IT providers or led teams through changes. We love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at AVK. Don’t miss out on this opportunity!
How to prepare for a job interview at AVK-SEG Ltd
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially Microsoft 365, SharePoint, and Teams. Brush up on your knowledge of ISO 27001 and GDPR compliance, as these are crucial for the role.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed relationships with IT vendors or outsourced providers in the past. Highlight your communication skills and how you’ve ensured collaboration and clear communication in previous roles.
✨Demonstrate Strategic Thinking
Think about how you would define an IT roadmap for AVK. Be ready to discuss your ideas on improving resilience, user experience, and data security. This shows that you’re not just focused on day-to-day operations but also on long-term strategy.
✨Prepare for Cybersecurity Questions
Expect questions around cybersecurity practices and data compliance. Have specific examples ready of how you’ve overseen cybersecurity activities and maintained compliance in your previous roles. This will show you take data protection seriously.
