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For Companies At a Glance
- Tasks: Lead complex marine claims and collaborate with diverse stakeholders for positive outcomes.
- Company: Join Aviva, an award-winning team focused on innovation and collaboration.
- Benefits: Salary up to £61,000, bonus opportunities, generous pension, and 29 days holiday.
- Other info: Flexible working options and supportive policies for all backgrounds.
- Why this job: Shape the future of marine claims while making a real impact.
- Qualifications: Strong marine claims knowledge, excellent communication, and commercial awareness.
The predicted salary is between 43200 - 68400 £ per year.
Overview
Technical Claims Specialist – Marine – Salary up to £61,000
This is a great job for someone who has strong technical marine claims experience and is ready to take the lead on large and complex marine losses. You’ll thrive if you enjoy working with a wide range of stakeholders, making confident decisions, and driving positive outcomes for customers. This role suits someone who’s commercially aware, proactive, and excited to shape the future of marine claims at Aviva. Apply now and be part of an award-winning team at Aviva!
What you’ll do
You’ll manage a portfolio of marine cargo and freight liability claims from notification to settlement, working with internal and external partners to deliver timely, customer-focused outcomes. You’ll lead on complex cases, appoint experts, and identify fraud and recovery opportunities. You’ll also support the wider team with training and technical advice and help promote our claims proposition to drive business growth. This role sits within our Major and Complex Claims (MCC) team, where collaboration and innovation are key.
Skills and experience we’re looking for
- Strong technical knowledge of marine insurance and marine claims handling
- Excellent communication and negotiation skills
- Commercial awareness and confident decision-making
- Able to coach and support others within team with technical queries
- Comfortable using data and insights to improve processes
- Ideally working towards or holding a CII qualification
What you’ll get for this role
Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Salary up to £61,000 (depending on location, skills, experience, and qualifications)
- Bonus opportunity – 10% of annual salary (actual amount depends on your performance and Aviva’s)
- Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Aviva-funded Private Medical Benefit to help you get expert support when you need it
- Make your money go further – up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- Wellbeing support and tools
Aviva is for everyone
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Even if you don’t tick every box, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week.
To find out more about working at Aviva, please explore opportunities with us.
We’d love it if you could submit your application online. If you require an alternative method of applying, please contact the recruitment team.
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Technical Claims Specialist employer: Aviva
Contact Detail:
Aviva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Claims Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the marine insurance field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of marine claims. Be ready to discuss specific cases you've handled and how you made confident decisions that led to positive outcomes. Show them you’re the expert they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies like Aviva that align with your values and career goals. Use our website to submit your application, as it shows you’re genuinely interested in being part of their award-winning team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the right fit for the Technical Claims Specialist role.
We think you need these skills to ace Technical Claims Specialist
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your strong technical knowledge of marine insurance and claims handling in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your expertise!
Communicate Clearly: Excellent communication is key for this role. When writing your application, use clear and concise language to demonstrate your negotiation skills and ability to work with various stakeholders. We love a good storyteller!
Be Proactive: Show us your commercial awareness and confident decision-making skills. In your application, share examples of how you've taken initiative in past roles, especially when it comes to driving positive outcomes for customers.
Apply Through Our Website: We encourage you to submit your application online through our website. It’s the easiest way for us to review your details and get you into the process. Plus, it shows you’re tech-savvy, which we love!
How to prepare for a job interview at Aviva
✨Know Your Marine Claims Inside Out
Make sure you brush up on your technical knowledge of marine insurance and claims handling. Be prepared to discuss specific cases you've managed, highlighting your decision-making process and the outcomes. This will show that you’re not just familiar with the theory but have practical experience too.
✨Show Off Your Communication Skills
Since this role involves working with a variety of stakeholders, practice articulating your thoughts clearly and confidently. Think about examples where your communication made a difference in resolving a complex claim or negotiating with partners. This will demonstrate your ability to drive positive outcomes for customers.
✨Be Proactive and Commercially Aware
Research Aviva’s approach to marine claims and think about how you can contribute to their goals. Prepare to discuss how you’ve identified fraud or recovery opportunities in the past, and how you can apply that insight to improve processes at Aviva.
✨Prepare to Coach and Collaborate
As a Technical Claims Specialist, you’ll be expected to support and train others. Think of instances where you’ve coached colleagues or led a team project. Highlight your collaborative spirit and willingness to share your expertise, as this aligns with the team-oriented culture at Aviva.