At a Glance
- Tasks: Lead a team managing high-value home claims with expertise and compassion.
- Company: Join Aviva, a leading insurance company focused on growth and transformation.
- Benefits: Competitive salary, bonus opportunities, generous pension, and 29 days holiday.
- Other info: Flexible working options and supportive policies for all backgrounds.
- Why this job: Make a real difference in customers' lives during challenging times.
- Qualifications: Experience in managing teams and handling complex property claims.
The predicted salary is between 49500 - 60500 £ per year.
Youll be joining Avivas Major Loss team during an important period of growth and transformation. Our teams support customers through some of the most challenging home claims they will ever face. This role plays a key part in strengthening our capability, developing our people, and delivering consistent, high-quality outcomes across the region.
A bit about the job
Youll lead a team of Major Loss Field Adjusters who manage domestic property claims ranging from £50,000 to £250,000. The role exists to ensure we support customers with expertise, accuracy, and compassion when they need us most. Youll oversee all operational and technical elements, driving high standards in quality, estimating, cost control, and customer service. Youll build capability across the region by coaching, developing, and supporting your team. Youll also work with colleagues across Claims to improve processes, share insight, and help shape future ways of working.
Skills and experience were looking for
- Experience in a managerial role leading a team within a specialist claims area.
- Experience handling complex property claims, ideally including losses exceeding £100,000.
- Strong understanding of building practices and regulations linked to reinstatement work.
- Ability to plan, prioritise, multi-task, and deliver within agreed timeframes.
- Excellent communication skills, with proven experience coaching and mentoring others.
What youll get for this role
- Salary competitive depending on location, skills, experience, and qualifications.
- Bonus opportunity 10% (actual amount depends on your performance and Avivas).
- Generous pension scheme Aviva will contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days.
- Aviva-funded Private Medical Benefit, giving you access to expert support when needed.
- Up to 40% discount on Aviva products, plus discounts with other retailers.
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan, plus the Save As You Earn scheme.
- Brilliantly supportive policies, including parental and carers leave.
- Flexible benefits to suit you, including sustainability options such as cycle to work.
- Be part of our Aviva Communities and use your 3 paid volunteering days to help others.
- We take your wellbeing seriously, with lots of support and tools available.
Aviva is for everyone. Were inclusive and welcome applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you dont, wed still encourage you to apply. We also consider all types of flexible working, including part-time and job-shares. We flex locations, hours, and working patterns to suit our customers, our business, and you. Most of our people are smart working spending around 50% of their time in our offices each week, combining the benefits of flexibility with time together.
Ready to apply? Wed love you to submit your application online. If you need an alternative method of applying or support during the process, please email JBRP1_UKTJ.
Major Loss Field - Regional Manager in Stoke-on-Trent employer: Aviva
Aviva is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary of £28,600 along with a generous bonus scheme and pension contributions. Our collaborative work culture in Leeds fosters a supportive environment where you can thrive in a fast-paced role while making a meaningful impact on customers' lives. With flexible working options, extensive benefits, and opportunities for personal development, Aviva is committed to helping you build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Major Loss Field - Regional Manager in Stoke-on-Trent
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Aviva). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Aviva. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Major Loss Field - Regional Manager in Stoke-on-Trent
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aviva.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aviva. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aviva
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aviva to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aviva, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aviva's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
