At a Glance
- Tasks: Drive transformation in health tech by analysing processes and shaping solutions.
- Company: Join Aviva, a leader in health innovation with a focus on modernisation.
- Benefits: Competitive daily rate, collaborative environment, and opportunities for professional growth.
- Other info: Work in a dynamic team focused on iterative change and modern architecture.
- Why this job: Be part of a game-changing programme that impacts health technology for the better.
- Qualifications: Experience as a Business Analyst in large-scale transformations and strong stakeholder engagement skills.
The Business Analyst will play a key role in Aviva’s Health Evolution programme—an enterprise-wide initiative to re‑platform the Health technology stack. The programme aims to move away from ageing, highly customised mainframe-based systems toward a modern, scalable architecture centred on Salesforce as the primary system of engagement, supported by microservices and targeted data integrations.
This role focuses on understanding current operational processes, systems usage, and data flows across Health teams, ensuring the programme delivers incremental, realistic solutions rather than attempting a full end‑state rebuild from day one.
Key Responsibilities- Business Discovery & Analysis
- Work directly with frontline teams, team leaders, and operational SMEs to understand:
- Current processes and workflows
- Pain points and system limitations
- Key data inputs/outputs
- How legacy systems (e.g., GMS mainframe) are used day‑to‑day
- Document current-state processes and identify critical gaps, dependencies, and workarounds (including use of ECS tools and overlays).
- Requirements Definition
- Translate discovery outputs into clear, prioritised business requirements.
- Support incremental change rather than recreating the entire business model in a single delivery.
- Ensure requirements align with programme objectives: simplification, modernisation, and eventual migration off legacy platforms.
- Solution Shaping & Collaboration
- Collaborate with architects, product owners, Salesforce teams, and engineers to shape functional and non-functional requirements.
- Provide clarity on business workflows to ensure Salesforce is correctly configured as a system of engagement.
- Work with technical teams to define required integrations with legacy platforms during the transitional phase.
- Delivery Support
- Support preparation for build and delivery phases by ensuring user stories, acceptance criteria, and process maps are complete and accurate.
- Participate in solution validation, testing support, and user feedback loops.
- Assist in planning phased transitions toward new microservice-based architecture.
- Essential
- Strong experience working as a Business Analyst on large‑scale transformation or re‑platforming programmes.
- Ability to map complex processes across multiple business teams and legacy systems.
- Experience working with CRM or workflow systems (Salesforce is beneficial).
- Excellent stakeholder engagement skills, particularly with operational teams.
- Ability to break down complex business operations into workable increments.
- Desirable
- Exposure to mainframe systems or large legacy platforms.
- Experience within Health Insurance or a similar operationally complex environment.
- Understanding of microservice architectures and modern integration patterns.
The Health Evolution programme is replacing legacy health applications, including:
- GMS, a green-screen mainframe system that is stable but extremely rigid and costly to maintain.
- Various overlays and ECS tools that currently compensate for system limitations.
The programme intends to:
- Introduce Salesforce as a modern system of engagement.
- Integrate with legacy systems initially, then migrate off them over time.
- Deliver change iteratively to avoid attempting a full “big bang” rebuild of the business.
Senior Business Analyst in Sheffield employer: Aviva
Aviva is an exceptional employer, offering a dynamic work environment in Sheffield that fosters innovation and collaboration. With a strong focus on employee growth, Aviva provides opportunities for professional development within the Health Evolution programme, allowing team members to engage in meaningful projects that drive real change in health technology. The company values a supportive culture where diverse ideas are welcomed, ensuring that every employee can contribute to the transformation of healthcare systems while enjoying competitive rates and a commitment to work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Aviva or in similar roles. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by diving deep into the Health Evolution programme. Understand its goals and challenges, and think about how your skills as a Business Analyst can help tackle them. Show us you’re not just another candidate, but someone who’s genuinely interested!
✨Tip Number 3
Practice your storytelling! Be ready to share specific examples of how you've mapped complex processes or worked with CRM systems like Salesforce. We want to hear about your successes and how you’ve overcome challenges in past projects.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re enthusiastic about the role and appreciate the opportunity to chat.
We think you need these skills to ace Senior Business Analyst in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Business Analyst role. Highlight your experience with large-scale transformation projects and any work you've done with CRM systems like Salesforce. We want to see how your skills align with our Health Evolution programme!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits into the Health Evolution programme. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Stakeholder Engagement Skills:In your application, be sure to highlight your excellent stakeholder engagement skills. Share examples of how you've worked with operational teams to understand processes and pain points. This is key for us in ensuring the programme delivers real solutions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Aviva
✨Know Your Stuff
Make sure you understand the Health Evolution programme and its goals. Familiarise yourself with Salesforce, microservices, and how they relate to legacy systems. This will help you speak confidently about how your experience aligns with the role.
✨Map Out Your Experience
Prepare to discuss specific examples of how you've mapped complex processes in previous roles. Think about challenges you faced and how you overcame them, especially in large-scale transformation projects. This will show your problem-solving skills and ability to break down operations.
✨Engage Stakeholders
Highlight your stakeholder engagement skills by preparing examples of how you've worked with frontline teams and operational SMEs. Be ready to discuss how you gathered requirements and ensured alignment with business objectives, as this is crucial for the role.
✨Iterative Mindset
Emphasise your understanding of incremental change and iterative delivery. Be prepared to discuss how you've supported phased transitions in past projects, ensuring that solutions are realistic and manageable rather than overwhelming.
