At a Glance
- Tasks: Join our UX Research team to explore user experiences in financial resilience.
- Company: Aviva is a leading insurance and investment company committed to inclusivity and innovation.
- Benefits: Enjoy a competitive salary, generous holiday, flexible working, and discounts on Aviva products.
- Other info: This is a 12-month fixed-term contract with opportunities for flexible working arrangements.
- Why this job: Make a real impact on digital products used by millions while working in a diverse team.
- Qualifications: Strong background in qualitative UX research and experience collaborating with cross-functional teams.
The predicted salary is between 42000 - 84000 £ per year.
This is a great job for someone who is passionate about user-centred design and excited by the challenge of exploring the relationship between financial resilience and digital experiences. It’s ideal for someone with a strong background in qualitative UX research.
We are currently recruiting for a Senior UX Researcher to be a part of our innovative UX Research team. This role would be ideal for you if you are passionate about understanding people, and curious about the relationship between financial resilience and digital products.
A bit about the job: Our UX Research team employ a variety of qualitative methods to obtain insight that impact the design of digital products and services that are used by millions of people. This includes field studies, depth interviews, co-design, accessibility research, card sorting, and usability studies. We value a diversity of perspectives from many different backgrounds, and we come from industry and academia, with roots in anthropology, design research, human-computer interaction design, human factors, and sociology, among others. This role is available as a 12-Month Fixed-Term Contract.
Skills and experience we’re looking for:
- Experience with planning, executing, and reporting user experience research that provides tangible findings with clear actionable recommendations.
- Comfortable working with designers, product managers, business analysts, developers and business stakeholders to prioritise research opportunities in an agile, fast-paced, iterative environment.
- Experience with capturing insights through research and workshops that will help inform design outcomes (i.e., user journeys, information architecture).
- Have a good understanding of qualitative methodologies as well as best practices and core principles of great user experience and inclusive design.
- Experience with producing written reports and other research artefacts, and give presentations that inspire action through clarity and relevance for audiences from a range of backgrounds.
What you’ll get for this role:
- Salary: National Circa £45,000, London Circa £55,000 (depending on location, skills, experience, and qualifications).
- Bonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva’s.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
- Brilliantly supportive policies including parental and carer’s leave.
- Flexible benefits to suit you, including sustainability options such as cycle to work.
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
- We take your wellbeing seriously with lots of support and tools.
Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part-time and job shares. We flex locations, hours, and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here. We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please give Kirthi a call on +44 7387534297 or send an email to Kirthi.kanikireddy@aviva.com.
Senior UX Researcher (12 months) in London employer: Aviva
Aviva is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary and a generous benefits package including a robust pension scheme and flexible working options. Our inclusive work culture fosters collaboration and innovation, allowing you to make a meaningful impact on digital experiences that enhance financial resilience for millions. Join us in London, where you can thrive in a supportive environment while contributing to projects that truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior UX Researcher (12 months) in London
✨Tip Number 1
Familiarise yourself with the latest qualitative UX research methodologies. Being well-versed in techniques like field studies and usability testing will not only boost your confidence but also demonstrate your expertise during discussions with our team.
✨Tip Number 2
Network with professionals in the UX field, especially those who have experience in financial services. Engaging with industry peers can provide you with insights into the specific challenges and opportunities within this niche, which could be beneficial during interviews.
✨Tip Number 3
Prepare to discuss how your previous research has led to actionable design recommendations. We value candidates who can clearly articulate their impact on product development, so think of specific examples that showcase your skills.
✨Tip Number 4
Show your passion for user-centred design by staying updated on trends and innovations in the UX field. Mentioning recent developments or case studies during your conversations can highlight your enthusiasm and commitment to the role.
We think you need these skills to ace Senior UX Researcher (12 months) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in qualitative UX research. Emphasise your skills in planning, executing, and reporting user experience research, as well as your ability to work collaboratively with cross-functional teams.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for user-centred design and your curiosity about the relationship between financial resilience and digital products. Use specific examples from your past experiences to demonstrate how you meet the job requirements.
Showcase Your Research Skills:In your application, provide examples of methodologies you've used in previous projects, such as field studies or usability studies. Highlight any tangible findings and actionable recommendations that resulted from your research.
Prepare for Potential Interviews:While this step is not part of the written application, it's good to prepare for interviews by thinking about how you would present your research findings clearly and effectively to diverse audiences. Consider how you can inspire action through your insights.
How to prepare for a job interview at Aviva
✨Showcase Your Passion for User-Centred Design
Make sure to express your enthusiasm for user-centred design during the interview. Share specific examples of how you've applied qualitative UX research methods in previous roles, and discuss how these experiences have shaped your understanding of user needs.
✨Demonstrate Your Research Methodology Knowledge
Be prepared to discuss various qualitative methodologies you’ve used, such as field studies or usability testing. Highlight your ability to choose the right method for different research questions and how your findings have led to actionable design recommendations.
✨Collaborative Mindset is Key
Since the role involves working closely with designers, product managers, and other stakeholders, emphasise your collaborative skills. Share examples of how you've successfully prioritised research opportunities in a fast-paced environment and contributed to team projects.
✨Prepare to Inspire with Your Presentations
You’ll need to present your research findings clearly and compellingly. Prepare a brief presentation that showcases your ability to communicate insights effectively, ensuring that it resonates with diverse audiences. This will demonstrate your capability to inspire action through clarity.
