At a Glance
- Tasks: Be the hero for drivers in need, providing expert roadside support and quick repairs.
- Company: Join Green Flag, a growing breakdown service with a people-first approach.
- Benefits: Earn up to £44,000 with bonuses, enjoy 25 days holiday, and great pension contributions.
- Other info: Flexible working hours and supportive policies for all backgrounds.
- Why this job: Make a real difference by helping others get back on the road safely.
- Qualifications: Strong mechanical skills, UK driving licence, and a calm, friendly attitude.
The predicted salary is between 37000 - 44000 £ per year.
This is a great job for someone who’s ready for a role where their mechanical skills genuinely make a difference. At Green Flag, we’re growing our breakdown services and putting our people at the heart of everything we do. When someone’s car lets them down, you step in as the hero of the moment — getting them back on the road and taking the stress out of an unexpected situation.
About the Job
- Be the first point of contact for drivers who have broken down, providing expert roadside support.
- Diagnose vehicle faults and carry out minor repairs to get customers back on the road quickly.
- Complete practical tasks such as tyre repairs/changes, battery testing and replacement, and fuel assistance.
- Deliver clear explanations and reassurance, helping customers feel calm and supported in stressful situations.
- Use a fully equipped Green Flag vehicle and tools to safely resolve issues across your area.
Skills and Experience
- A strong mechanical background with excellent diagnostic and problem‑solving skills.
- Full UK Category B driving licence and aged 21+ (for insurance purposes).
- NVQ Level 2 in light vehicle maintenance (or equivalent) preferred — or relevant hands‑on experience/apprenticeship.
- Up‑to‑date knowledge of repair techniques and a strong commitment to safe working practices.
- Confidence working independently, with a calm, friendly, and empathetic approach to customers.
This is a permanent, field‑based role where you start and finish your day from home. You’ll work 40 hours across four days a week, on shifts between 7am–8pm, Monday to Sunday. Overtime is available — entirely your choice.
Service Area Bristol | Bath | Weston‑Super‑Mare | Yeovil | Frome | Warminster | Trowbridge | Wincanton | Shepton Mallet | Glastonbury.
Benefits
- Starting salary of £37,000, with the possibility to earn up to £44,000 with overtime.
- Bonus opportunity – 6% of annual salary (actual amount depends on performance and Aviva’s standards).
- Generous pension scheme – Aviva will contribute up to 14%, depending on your contributions.
- 25 days holiday plus bank holidays; you can buy or sell up to 5 days.
- Aviva‑funded Private Medical Benefit to help you get expert support when you need it.
- Up to 40% discount on Aviva products, and other retailer discounts.
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
- Brilliantly supportive policies including parental and carer’s leave.
- Flexible benefits to suit you, including sustainability options such as cycle to work.
- Make a difference, be part of our Aviva Communities and use your paid volunteering days to help others.
- We take your wellbeing seriously with lots of support and tools.
Our Commitment to Inclusion
Aviva is for Everyone. We are inclusive and welcome everyone – we want applications from all backgrounds and experiences. Even if you don’t tick every box, we encourage you to apply. We consider all forms of flexible working, including part‑time and job shares.
Work Flexibility
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart‑working – spending at least 50% of their time in our offices every week while enjoying the benefits of flexibility and time together with colleagues.
Roadside Technician employer: Aviva
At Green Flag, we pride ourselves on being an employer that truly values its people, offering a competitive salary and the opportunity to earn more through overtime. Our supportive work culture fosters personal and professional growth, with flexible working arrangements and a commitment to employee wellbeing. Join us in making a real difference in the lives of our customers while enjoying generous benefits and a strong sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician
✨Tip Number 1
Get to know the company! Research Green Flag and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your mechanical skills! Brush up on your diagnostic and problem-solving abilities. You want to be ready to impress with your hands-on knowledge when you get those practical assessments or technical questions.
✨Tip Number 3
Show off your customer service skills! Remember, as a Roadside Technician, you'll be the hero for drivers in distress. Be prepared to share examples of how you've helped customers in the past, keeping them calm and reassured.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Green Flag family. Don’t miss out on this opportunity!
We think you need these skills to ace Roadside Technician
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your mechanical skills and any relevant experience in your application. We want to see how your background aligns with the role of a Roadside Technician, so don’t hold back!
Be Personable:Since you'll be dealing with customers in stressful situations, it’s important to convey your friendly and empathetic approach in your written application. Let us know how you can reassure and support drivers when they need it most.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific tasks like tyre repairs or battery testing that you’re comfortable with, showing us you’re ready for the challenges ahead.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the road to joining our team!
How to prepare for a job interview at Aviva
✨Know Your Mechanics
Brush up on your mechanical knowledge before the interview. Be ready to discuss common vehicle faults and how you would diagnose and fix them. This role is all about problem-solving, so showcasing your expertise will definitely impress.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be the hero for drivers in distress. Prepare examples of how you've helped customers in stressful situations before. Highlight your calm and friendly approach, as this will resonate well with the interviewers.
✨Familiarise Yourself with Green Flag
Do some research on Green Flag and their services. Understanding their mission and values will help you align your answers with what they stand for. Plus, it shows genuine interest in the company, which is always a plus!
✨Prepare for Practical Scenarios
Expect practical questions or scenarios during the interview. Think about how you would handle specific breakdown situations, like a flat tyre or a dead battery. Being able to articulate your thought process will demonstrate your hands-on experience and readiness for the role.
