Risk Consultant - Claims | Norwich, UK

This is a fantastic risk role opportunity for someone to positively impact the risk environment within UK General Insurance Claims, helping to manage the likelihood and impact of adverse events whilst supporting the Claims business with their oversight and understanding of the control environment through testing key controls.

A bit about the job:

In this role you will support control testing for key claims controls across the UK General Insurance team. You will support the oversight, logging and tracking of low rated claims risk events. Using your risk and customer focus you will provide claims handlers and managers support, and assist with 2nd and 3rd line reviews of risks and controls. You'll be expected to recommend mitigating actions to address risk events as well as recommending conclusions and outcomes for control testing including recommending actions to address issues identified.

Skills and experience we're looking for:

• Good understanding of risk, compliance, governance and audit principles/methodology (e.g. ORCM).
• Planning and organising skills - an independent and proactive worker.
• Excellent communication skills and stakeholder management at all levels up to and including, Head of.
• A detailed knowledge of Claims systems, processes and quality management would be an advantage.
• Data led assessments and experience of data management, reporting and analytics also would be an advantage.

What you'll get for this role:

• Salary Circa £35,000 (depending on location, skills, experience, and qualifications).
• Bonus opportunity - 18% of annual salary Actual amount depends on your performance and Aviva's.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer's leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please give Sahra Abdulla a call on 07775 042 835 or send an email to.