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For Companies At a Glance
- Tasks: Provide exceptional customer support and assist clients through their claims process.
- Company: Major insurance company known for its commitment to customer care.
- Benefits: Competitive salary, pension scheme, and perks for employee wellbeing.
- Why this job: Be a vital support for clients during challenging times and make a real difference.
- Qualifications: Strong communication skills, empathy, and adaptability in a fast-paced environment.
- Other info: Hybrid role offering flexibility and opportunities for personal growth.
The predicted salary is between 25400 - 29028 £ per year.
A major insurance company is seeking a Customer Service Expert in Preston, UK. This hybrid role involves providing exceptional customer support within the Claims Team, helping clients through challenging times.
Candidates should possess strong communication skills, empathy, and adaptability to thrive in a fast-paced environment.
The role offers a competitive salary between £25,400 and £29,028, a generous benefits package including a pension scheme and various perks to enhance employee wellbeing.
Hybrid Claims Specialist — Empathetic Customer Advocate in Preston employer: Aviva
Contact Detail:
Aviva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Claims Specialist — Empathetic Customer Advocate in Preston
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your empathy and communication skills have helped in past roles. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, looking professional can boost our confidence. Let’s make a great first impression, whether it’s in person or over video!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Let’s stand out!
We think you need these skills to ace Hybrid Claims Specialist — Empathetic Customer Advocate in Preston
Some tips for your application 🫡
Show Your Empathy: In your application, make sure to highlight your empathetic nature. Share examples of how you've supported customers in tough situations, as this role is all about being there for clients when they need it most.
Tailor Your Communication: We want to see your strong communication skills shine through! Use clear and concise language in your application, and don’t forget to adapt your tone to match the friendly and supportive vibe we’re looking for.
Highlight Adaptability: This role is fast-paced, so let us know how you’ve thrived in similar environments. Share specific instances where you’ve had to adapt quickly to changes or challenges, showing us you can keep up with the demands of the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Aviva
✨Show Your Empathy
As a Hybrid Claims Specialist, empathy is key. Prepare examples from your past experiences where you successfully supported customers through tough situations. This will demonstrate your ability to connect with clients and provide the compassionate service they need.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your responses and ensure you can convey your ideas effectively under pressure.
✨Adaptability is Your Superpower
In a fast-paced environment, adaptability is crucial. Think of instances where you had to adjust quickly to changes or unexpected challenges. Highlight these experiences during your interview to show that you can thrive in dynamic situations.
✨Know the Company and Role
Research the insurance company and understand their values, mission, and the specifics of the Claims Team. Tailor your answers to reflect how your skills align with their needs. This shows genuine interest and helps you stand out as a candidate who is well-prepared.
