At a Glance
- Tasks: Drive transformation in health tech by analysing processes and shaping solutions.
- Company: Join Aviva, a leader in health innovation with a focus on modernisation.
- Benefits: Competitive daily rate, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on iterative change and real impact.
- Why this job: Be part of a groundbreaking programme that reshapes health technology for the future.
- Qualifications: Experience as a Business Analyst in large-scale transformations; CRM knowledge preferred.
The Business Analyst will play a key role in Aviva’s Health Evolution programme—an enterprise-wide initiative to re‑platform the Health technology stack. The programme aims to move away from ageing, highly customised mainframe-based systems toward a modern, scalable architecture centred on Salesforce as the primary system of engagement, supported by microservices and targeted data integrations.
This role focuses on understanding current operational processes, systems usage, and data flows across Health teams, ensuring the programme delivers incremental, realistic solutions rather than attempting a full end‑state rebuild from day one.
Key Responsibilities- Business Discovery & Analysis
- Work directly with frontline teams, team leaders, and operational SMEs to understand:
- Current processes and workflows
- Pain points and system limitations
- Key data inputs/outputs
- How legacy systems (e.g., GMS mainframe) are used day‑to‑day
- Document current-state processes and identify critical gaps, dependencies, and workarounds (including use of ECS tools and overlays).
- Requirements Definition
- Translate discovery outputs into clear, prioritised business requirements.
- Support incremental change rather than recreating the entire business model in a single delivery.
- Ensure requirements align with programme objectives: simplification, modernisation, and eventual migration off legacy platforms.
- Solution Shaping & Collaboration
- Collaborate with architects, product owners, Salesforce teams, and engineers to shape functional and non-functional requirements.
- Provide clarity on business workflows to ensure Salesforce is correctly configured as a system of engagement.
- Work with technical teams to define required integrations with legacy platforms during the transitional phase.
- Delivery Support
- Support preparation for build and delivery phases by ensuring user stories, acceptance criteria, and process maps are complete and accurate.
- Participate in solution validation, testing support, and user feedback loops.
- Assist in planning phased transitions toward new microservice-based architecture.
- Essential
- Strong experience working as a Business Analyst on large‑scale transformation or re‑platforming programmes.
- Ability to map complex processes across multiple business teams and legacy systems.
- Experience working with CRM or workflow systems (Salesforce is beneficial).
- Excellent stakeholder engagement skills, particularly with operational teams.
- Ability to break down complex business operations into workable increments.
- Desirable
- Exposure to mainframe systems or large legacy platforms.
- Experience within Health Insurance or a similar operationally complex environment.
- Understanding of microservice architectures and modern integration patterns.
The Health Evolution programme is replacing legacy health applications, including:
- GMS, a green-screen mainframe system that is stable but extremely rigid and costly to maintain.
- Various overlays and ECS tools that currently compensate for system limitations.
The programme intends to:
- Introduce Salesforce as a modern system of engagement.
- Integrate with legacy systems initially, then migrate off them over time.
- Deliver change iteratively to avoid attempting a full “big bang” rebuild of the business.
Senior Business Analyst in Peterborough employer: Aviva
Aviva is an exceptional employer, offering a dynamic work environment in Sheffield that fosters innovation and collaboration. As part of the Health Evolution programme, employees are empowered to contribute to meaningful transformation within the health sector, with ample opportunities for professional growth and development. The company values its workforce, providing competitive rates and a culture that encourages continuous learning and adaptation in a rapidly evolving technological landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Aviva or in similar roles. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by diving deep into the Health Evolution programme. Understand their goals and challenges, and think about how your skills as a Business Analyst can help them achieve success. Show them you’re not just another candidate!
✨Tip Number 3
Practice your storytelling! Be ready to share specific examples of how you've tackled complex processes and delivered incremental change in past roles. This will demonstrate your experience and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Senior Business Analyst in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Business Analyst role. Highlight your experience with large-scale transformation projects and any work you've done with CRM systems like Salesforce. We want to see how your skills align with our Health Evolution programme!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background fits into the Health Evolution programme. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Stakeholder Engagement Skills:In your application, be sure to highlight your excellent stakeholder engagement skills. Share examples of how you've worked with operational teams to map processes and identify pain points. This is key for us in understanding your fit for the role.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Aviva
✨Know Your Stuff
Make sure you understand the Health Evolution programme and its goals. Familiarise yourself with Salesforce, microservices, and how they relate to legacy systems. This will show that you're not just a candidate but someone who genuinely cares about the role.
✨Map Out Your Experience
Prepare to discuss your past experiences in detail, especially those related to large-scale transformations. Be ready to explain how you've mapped complex processes and engaged with stakeholders. Use specific examples to illustrate your points.
✨Ask Smart Questions
Come prepared with insightful questions about the programme and the team dynamics. This shows your interest and helps you gauge if the company culture aligns with your values. Think about asking how they measure success in the Health Evolution programme.
✨Show Your Collaborative Spirit
Highlight your ability to work with various teams, from architects to operational SMEs. Discuss how you've successfully collaborated in the past to shape requirements and deliver solutions. This is crucial for a role that involves so much teamwork.
