Pension Secretarial Services / Trustee Secretariat

Pension Secretarial Services / Trustee Secretariat

Overview

We have a fantastic opportunity for an experienced professional to join our team as part of the Trustee Secretariat. This role is perfect for someone with a strong grasp of the governance controls critical to Master Trust and a commitment to delivering high‑quality, timely outcomes.

Responsibilities

• Draft agendas and minutes, oversee action tracking and record‑keeping for Trust‑related meetings
• Provide governance advice to Trustee Directors in line with pension scheme requirements
• Collaborate closely with the Trustee Secretariat Lead, AMT Governance Team, Aviva colleagues, and outsourced service providers
• Play a key role in preparing for AMT meetings and producing meeting packs
• Engage regularly with the Trustee, Head of the Master Trust, Strategist, and other internal/external stakeholders to ensure timely communication and support for decision‑making and statutory deadlines

Skills and experience

• Solid understanding of DC pensions governance and The Pensions Regulator’s (TPR) requirements
• Previous governance or secretarial experience, ideally within a pensions or financial services environment
• Exceptional attention to detail and accuracy; strong stakeholder management skills, with the ability to engage confidently with senior leaders
• Excellent written and verbal communication skills
• Ability to manage competing priorities and remain calm under pressure

What you’ll get

• London salary circa £55,000 and National salary circa £45,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity – 10% of annual salary (Actual amount depends on your performance and Aviva’s)
• Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva‑funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further – Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Inclusive hiring

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Even if you don’t tick every box, we still encourage you to apply. We also consider all forms of flexible working, including part‑time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.

Application

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on 07789 624461 or send an email to tawana.chin@aviva.com.

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.