Operational Resilience Specialist – Scenario testing

Location: Norwich, Bristol, Birmingham, York, Sheffield, or Glasgow and 50% hybrid.

This is a great job for someone who has hands-on experience in Operational Resilience, Business Continuity or Technology Resilience and enjoys designing, leading and improving resilience testing programmes. This role is ideal for someone who can confidently engage senior stakeholders, facilitate complex scenario exercises and turn testing outcomes into meaningful improvements across the business.

A bit about the job:

As an Operational Resilience Specialist – Scenario Testing, you'll play a key role in helping Aviva strengthen its resilience capabilities and meet evolving regulatory expectations. Working within our Corporate Services and Resilience team, you'll design, coordinate and deliver a programme of resilience scenario testing across Aviva, ensuring our Important Business Services can continue operating within impact tolerances during periods of severe disruption.

You’ll lead the planning and facilitation of scenario exercises, simulations and resilience tests, working closely with business, technology and third-party stakeholders. Through testing activities, you'll identify vulnerabilities, assess resilience capabilities, provide insightful reporting to senior leaders and help drive continuous improvement across the organisation. An opportunity to participate in the Crisis Leadership on-call rota is also available.

Skills and experience we’re looking for:

• Strong understanding of Operational Resilience regulations and supervisory expectations including understanding of Important Business Services, impact tolerances and resilience mapping.
• Knowledge of resilience testing methodologies and industry good practice with experience designing and facilitating scenario tests, simulations and crisis exercises.
• Knowledge of business continuity, crisis management, disaster recovery and technology resilience and an understanding of cyber resilience, third-party risk and operational risk management.
• Experience producing executive-level reporting and recommendations.

What you’ll get for this role:

• Salary circa £50,000 (depending on location, skills, experience, and qualifications).
• Bonus opportunity: 10% of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.