Investment Operations Oversight Analyst in Norwich

This is a great job for someone who has experience in a financial services role, ideally within asset or investment management, with a solid understanding of various asset classes and their operational characteristics.

A bit about the job: Aviva Investors partners with key suppliers to deliver essential outsourced operations, and this role is central to ensuring those relationships run smoothly. You will manage the oversight of several critical suppliers while supporting a diverse programme of change initiatives. Acting as a key liaison between internal teams—including investment and operational areas—and external suppliers, you’ll ensure exceptional service standards for our clients and maintain robust risk and control frameworks. The role also involves supporting new products from development through to successful implementation and ongoing management, playing an integral part in the full investment lifecycle within Investment Operations.

To succeed, you’ll need adaptability, strong collaboration skills, and a proactive mindset to thrive in a fast-paced, dynamic environment while consistently delivering high-quality outcomes.

Skills and experience we’re looking for:

• Proven ability to build and maintain strong relationships with internal and external stakeholders at all levels, supported by excellent interpersonal and communication skills.
• Strong organisational capabilities with the ability to manage competing priorities, plan effectively, and adapt resources to meet tight deadlines.
• Demonstrates flexibility and a positive response to change, with a proactive, inquisitive mindset and a strong sense of personal initiative.
• Sound analytical skills, attention to detail, and a good understanding of commercial and financial practices.
• Committed to delivering a first-class service, with a focus on listening, questioning, and facilitating to meet stakeholder needs.

What you’ll get for this role:

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• Eligibility for annual performance bonus.
• Family friendly parental and carer’s leave.
• Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days.
• Up to 40% discount for Aviva products.
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Brilliant flexible benefits including electric cars.
• Aviva Matching Share Plan and Save As You Earn scheme.
• 21 volunteering hours per year.

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.