Direct Protection Sales Specialist – Impactful Customer Care in Norwich
Direct Protection Sales Specialist – Impactful Customer Care

Direct Protection Sales Specialist – Impactful Customer Care in Norwich

Norwich Full-Time 20000 - 30000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Guide customers through protection options and provide top-notch support via phone and online.
  • Company: Leading financial services provider with a focus on impactful customer care.
  • Benefits: Competitive salary, bonuses, pension contributions, and flexible working options.
  • Why this job: Make a real difference in customers' lives while developing your communication skills.
  • Qualifications: Confident communicator, proactive, detail-oriented, and a passion for helping others.
  • Other info: Join a supportive team with opportunities for personal and professional growth.

The predicted salary is between 20000 - 30000 £ per year.

A leading financial services provider is hiring a Direct Sales Protection Expert in Norwich. This role involves guiding customers through their protection options and providing excellent support via phone and online.

The ideal candidate should be a confident communicator, proactive, and detail-oriented, with a strong desire to help customers.

Competitive salary of £25,100, along with a generous benefits package including bonuses, pension contributions, and flexible working options.

Direct Protection Sales Specialist – Impactful Customer Care in Norwich employer: Aviva

As a leading financial services provider, we pride ourselves on fostering a supportive and dynamic work environment in Norwich. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement, alongside a competitive salary and generous benefits package that includes bonuses and flexible working options. Join us to make a meaningful impact while enjoying a culture that values collaboration and customer care.
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Contact Detail:

Aviva Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Direct Protection Sales Specialist – Impactful Customer Care in Norwich

Tip Number 1

Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since this role is all about guiding customers, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the world of impactful customer care.

We think you need these skills to ace Direct Protection Sales Specialist – Impactful Customer Care in Norwich

Customer Service Skills
Communication Skills
Proactivity
Attention to Detail
Sales Skills
Problem-Solving Skills
Empathy
Adaptability

Some tips for your application 🫡

Show Your Communication Skills: As a Direct Protection Sales Specialist, you'll need to be a confident communicator. Make sure your written application reflects this by using clear and concise language. Don't shy away from showcasing your personality – we want to see the real you!

Highlight Your Customer Care Experience: Since this role is all about guiding customers through their protection options, it's crucial to emphasise any previous experience in customer care. Share specific examples of how you've helped customers in the past, as this will show us you're the right fit for the job.

Be Proactive in Your Approach: We love candidates who take initiative! In your application, mention times when you've gone above and beyond to assist customers or solve problems. This will demonstrate your proactive nature and align with our values at StudySmarter.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you're serious about joining our team!

How to prepare for a job interview at Aviva

Know Your Stuff

Before the interview, make sure you understand the financial services industry and the specific protection options the company offers. Brush up on key terms and concepts so you can confidently discuss how you would guide customers through their choices.

Showcase Your Communication Skills

As a Direct Protection Sales Specialist, you'll need to be a confident communicator. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as approachable and knowledgeable.

Demonstrate Proactivity

Employers love candidates who take initiative. Prepare examples from your past experiences where you went above and beyond to help customers or solve problems. This will show that you have the proactive mindset they’re looking for in this role.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.

Direct Protection Sales Specialist – Impactful Customer Care in Norwich
Aviva
Location: Norwich
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  • Direct Protection Sales Specialist – Impactful Customer Care in Norwich

    Norwich
    Full-Time
    20000 - 30000 £ / year (est.)
  • A

    Aviva

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