At a Glance
- Tasks: Join a dynamic team to enhance customer journeys on Aviva.co.uk.
- Company: Be part of Aviva, a leading financial services provider with a focus on innovation.
- Benefits: Enjoy a competitive salary, bonus opportunities, and generous holiday allowance.
- Other info: Flexible working options and a supportive culture that values diversity.
- Why this job: Make a real impact by transforming digital experiences for customers.
- Qualifications: Experience in financial services preferred; training provided for tools like AEM.
The predicted salary is between 30000 - 35000 £ per year.
Fixed Term Contract until December 2026
Starting Salary: £30,000 - £35,000 (depending on location, skills, experience, and qualifications)
Sitting within the Public Websites Team, you’ll be part of the fast-paced Customer Experience team that delivers incredible and effortless experiences and journeys for our customers across every touch point on our storefront, Aviva.co.uk. Pages are created, managed and optimised through the content management system (AEM) Adobe Experience Manager. You’ll help deliver an exciting new project to transform our service journeys for existing customers across the site and make it easier for them to self-serve through our digital channels.
You’ll be process-driven and happy to tackle a project on your own, as well as working as part of a larger team. You’re approachable, confident, and have no issues with talking to stakeholders of all levels across a range of different teams.
A bit about the job:
You’ll be a key member of a cross-functional team which includes our operation teams, designers, copywriters, an AEM producer and a Product Owner. Together, to improve the customer experience you’ll simplify and consolidate the number of journeys we present to customers, this will be followed by a full redesign of the remaining journeys.
You’ll report into the Product Owner leading this project which will be underpinned by data analysis and close working relationships with our operations teams. You’ll work with colleagues in the cross-functional team to make changes to the web pages and then you’ll get these changes approved in Documentum (internal audit system). You’ll make sure all web pages are compliant and approved on time. A key enabler to this will be harnessing strong relationships with the risk and approvals teams.
Skills and experience we’re looking for:
- Experience within financial services is preferred; familiarity with Adobe Analytics, JIRA and Adobe Experience Manager (AEM) is desirable but training can be provided.
- Exceptional accuracy and attention to detail, with strong organisational skills with the ability to effectively manage their own time to deliver on tight deadlines.
- Ability to use data and insight to inform decisions, validate solutions and drive continuous improvement.
- Strong relationship‑building skills, collaborating effectively with a wide range of teams and stakeholders.
- Proven adaptability, with the ability to learn quickly and operate effectively in fast‑changing environments.
What you’ll get for this role:
- Starting salary between £30,000 and £35,000 (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Aviva’s.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
- Aviva-funded Private Medical Benefit to help you get expert support when you need it.
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
- Brilliantly supportive policies including parental and carer’s leave.
- Flexible benefits to suit you, including sustainability options such as cycle to work.
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
- We take your wellbeing seriously with lots of support and tools.
Aviva is for everyone. We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here. We would love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on 07775546100 or send an email to amber.britton@aviva.com.
Digital Junior Product Owner in Norwich employer: Aviva
Aviva is an exceptional employer that prioritises the growth and well-being of its employees, offering a competitive salary and a generous benefits package including a robust pension scheme and private medical cover. With a strong focus on inclusivity and flexibility, Aviva fosters a collaborative work culture where team members can thrive in their roles while contributing to meaningful projects that enhance customer experiences. The opportunity for professional development, alongside supportive policies and community engagement initiatives, makes Aviva a rewarding place to build your career as a Digital Junior Product Owner.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Junior Product Owner in Norwich
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Aviva!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Aviva would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Aviva through your school's career services!
We think you need these skills to ace Digital Junior Product Owner in Norwich
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Digital Junior Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Digital Junior Product Owner position at Aviva. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Aviva
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
