Aviva is seeking temporary Triage Handlers in Norwich for its Personal Lines team. You will be the first contact for customers reporting claims or queries, gathering information to direct calls to the right team. Full training will be provided, and you should be polite, a good listener, and able to work efficiently in a fast-paced setting.
Strong IT skills (Outlook and Word) and a customer-first approach are essential, with flexibility around location and hours under hybrid arrangements.
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Claims Triage Specialist – Customer Focus (Flexible Hours) in Norwich employer: Aviva
Aviva is an excellent employer for a Senior Business Analyst, offering a dynamic hybrid working environment in Bristol or York. With a strong focus on employee growth and flexible working arrangements, Aviva fosters a collaborative culture that empowers individuals to thrive while contributing to significant transformation programmes in Third Party Risk Management. The company provides competitive benefits and the opportunity to engage in meaningful projects that drive real impact across multiple markets.
