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- Tasks: Help shape the future of claims technology by mapping processes and gathering requirements.
- Company: Join a forward-thinking team focused on cloud transformation in Norwich.
- Benefits: Receive training support, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a major migration project and make a real impact on customer outcomes.
- Qualifications: Strong problem-solving skills and experience in process mapping; Guidewire Cloud certification is a plus.
- Other info: Collaborate with experienced analysts in a dynamic environment with excellent career prospects.
The predicted salary is between 36000 - 60000 £ per year.
Location: Norwich (Bristol or Perth alternative locations)
Inside IR35
Are you someone who enjoys solving problems and mapping processes? This is a great job for someone with strong Business Analysis skills who wants to play a key role in shaping the future of our claims technology. You don’t need to be highly technical, but you should be confident in process mapping and working with stakeholders to deliver change. If you’re Guidewire Cloud certified – fantastic! If not, we’ll support you to complete the training and certification by August 2026 as we transition from on-prem Guidewire ClaimCenter to the Cloud.
A bit about the job
You’ll join our Claims Transformation team, helping us deliver a major migration to Guidewire Cloud. This role exists to ensure our processes are clearly defined and optimised as we move to a new platform, supporting smooth delivery and excellent customer outcomes. You’ll work closely with technical teams and business stakeholders to map processes, gather requirements, and ensure solutions meet business needs.
Skills and experience we’re looking for:
- Claims Centre Administration: Support process improvements and operational change within our Claims function.
- Requirements Elicitation: Work closely with stakeholders to capture, analyse, and document business requirements for strategic initiatives.
- Cloud Transformation: Contribute to migration projects and help define requirements for cloud-based solutions.
- GenAI Initiatives: Assist in identifying and shaping AI-driven opportunities, including Next Best Action decisioning.
- Collaborate with Principal BAs: Work alongside experienced Principal Business Analysts for guidance and knowledge sharing.
Please ensure that you attach an up-to-date CV to your application.
Business Analyst in Norwich employer: Aviva
Contact Detail:
Aviva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Norwich
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common Business Analyst questions. Think about how your skills in process mapping and stakeholder engagement can shine through. We recommend doing mock interviews with friends or using online platforms.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles. This will help potential employers see how you can contribute to their claims transformation projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to be part of our journey in migrating to Guidewire Cloud.
We think you need these skills to ace Business Analyst in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Business Analysis skills and experience relevant to the role. We want to see how you've solved problems and mapped processes in previous jobs, so don’t hold back!
Showcase Your Stakeholder Skills: Since you'll be working closely with stakeholders, it’s important to demonstrate your ability to gather and document requirements. Share examples of how you've successfully collaborated with others to deliver change.
Highlight Your Cloud Experience: If you have any experience with cloud technologies or migration projects, make sure to mention it! Even if you're not Guidewire Cloud certified yet, showing your willingness to learn and adapt is key.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Claims Transformation team!
How to prepare for a job interview at Aviva
✨Know Your Processes
Make sure you brush up on process mapping techniques and be ready to discuss how you've used them in past roles. Being able to articulate your experience with process improvements will show that you're the right fit for the Claims Transformation team.
✨Stakeholder Engagement
Prepare examples of how you've worked with stakeholders to gather requirements. Think about specific situations where you successfully captured and documented business needs, as this will demonstrate your ability to collaborate effectively.
✨Cloud Knowledge is Key
Even if you're not highly technical, having a basic understanding of cloud technologies, especially Guidewire Cloud, will give you an edge. Familiarise yourself with the migration process and be ready to discuss how you can contribute to cloud transformation projects.
✨Show Your Problem-Solving Skills
Be prepared to tackle hypothetical scenarios during the interview. Think through how you would approach problem-solving in a claims context, and don’t hesitate to share your thought process. This will highlight your analytical skills and ability to deliver change.
