At a Glance
- Tasks: Help customers navigate their health insurance journey through warm calls and follow-ups.
- Company: Join Aviva, a company dedicated to delivering exceptional service and growth.
- Benefits: Receive comprehensive training, flexible shifts, and ongoing support.
- Other info: Be part of a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your sales skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
Are you passionate about delivering a brilliant service and ensuring customers get the help they need, when they need it most? Aviva has an exciting opportunity to join our Direct Sales Team and to be part of our amazing growth journey. We are looking for people who truly care and are driven to give it their all every single day. People like you!
A bit about the job: The successful individual will be answering warm inbound calls as well as following up qualified outbound opportunities to support and guide our customers through their health insurance sales journey. You will support the end-to-end sales process and policy enrolment for our direct customer base, understanding the customer needs and making recommendations based on their requirements. This role will require shift rotations between 9am-6pm and will provide in-depth product training and continual support.
Skills and experience we are looking for:
- Excellent communication skills
- Previous experience
Direct Sales Associate in Norfolk employer: Aviva
Aviva is an exceptional employer that prioritises employee development and a supportive work culture, making it an ideal place for those looking to thrive in the Direct Sales Associate role. With comprehensive training programmes and a commitment to fostering growth, employees are empowered to excel while contributing to a team that values customer care and collaboration. Located in a dynamic environment, Aviva offers flexible shift patterns and a vibrant workplace that encourages innovation and personal achievement.
StudySmarter Expert Advice🤫
We think this is how you could land Direct Sales Associate in Norfolk
✨Tip Number 1
Get to know the company inside out! Research Aviva's values and recent news. This will help you connect with the interviewers and show them you're genuinely interested in being part of their growth journey.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Prepare for common sales scenarios! Think about how you'd handle different customer situations. This will not only boost your confidence but also demonstrate your problem-solving abilities during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our amazing team at Aviva!
We think you need these skills to ace Direct Sales Associate in Norfolk
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for delivering brilliant service shine through. We want to see that you genuinely care about helping customers and are excited about the opportunity to join our Direct Sales Team.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for people who can support and guide customers, so share examples of how you've done this in the past!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Remember, we want to understand your qualifications quickly, so avoid unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aviva
✨Know the Product Inside Out
Before your interview, make sure you understand Aviva's health insurance products. Familiarise yourself with the key features and benefits so you can confidently discuss how they meet customer needs. This will show your genuine interest and help you stand out.
✨Practice Active Listening
During the interview, demonstrate your communication skills by actively listening to the interviewer. Nod, ask clarifying questions, and summarise their points. This not only shows that you care but also helps you respond more effectively to their queries.
✨Showcase Your Customer-Centric Approach
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you identified their needs and provided tailored solutions. This will illustrate your passion for delivering brilliant service, which is crucial for the Direct Sales Associate role.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your sales skills. Practice handling common customer objections and guiding them through the sales process. This will help you feel more comfortable and showcase your ability to support customers effectively.
