Senior Customer Analytics & Insights Lead in London
Senior Customer Analytics & Insights Lead

Senior Customer Analytics & Insights Lead in London

London Full-Time 55000 - 75000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Use data analytics to generate insights for marketing and customer experience improvement.
  • Company: Leading insurance company with a focus on customer science.
  • Benefits: Starting salary of £55,000 – £75,000, pension scheme, and professional development.
  • Why this job: Make a real impact on customer experience while developing your analytical skills.
  • Qualifications: Strong programming skills in SQL or Python and excellent communication abilities.
  • Other info: Join a dynamic team in Greater London with great career growth potential.

The predicted salary is between 55000 - 75000 £ per year.

A leading insurance company is seeking a Senior Customer Analyst to join their Customer Science team in Greater London. This role involves using data analytics to generate insights that improve marketing effectiveness and customer experience.

The ideal candidate will possess:

  • Strong programming skills in SQL or Python
  • Exceptional communication
  • A critical thinking mindset

With a starting salary of £55,000 – £75,000, this position offers significant benefits, including a generous pension scheme and professional development opportunities.

Senior Customer Analytics & Insights Lead in London employer: Aviva

As a leading insurance company in Greater London, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees enjoy a competitive salary alongside a generous pension scheme and ample opportunities for professional development, ensuring that you can grow your career while making a meaningful impact on customer experience and marketing effectiveness.
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Contact Detail:

Aviva Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Customer Analytics & Insights Lead in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your data analytics projects. This is your chance to demonstrate how your SQL or Python skills have made a real impact.

✨Tip Number 3

Ace the interview by practising common questions related to customer insights and analytics. We recommend using the STAR method to structure your answers – it helps you stay clear and concise!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Senior Customer Analytics & Insights Lead in London

Data Analytics
SQL
Python
Communication Skills
Critical Thinking
Marketing Effectiveness
Customer Experience Improvement
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your programming skills in SQL or Python, as well as your experience in data analytics. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer analytics and how you can contribute to improving marketing effectiveness and customer experience. Let us know what makes you tick!

Show Off Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to demonstrate your critical thinking mindset through examples in your written application.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Aviva

✨Know Your Data Tools

Make sure you brush up on your SQL and Python skills before the interview. Be ready to discuss specific projects where you've used these tools to derive insights. This will show that you not only understand the technical side but can also apply it effectively.

✨Communicate Clearly

Since exceptional communication is key for this role, practice explaining complex data findings in simple terms. Think of examples where you've successfully communicated insights to non-technical stakeholders. This will demonstrate your ability to bridge the gap between data and decision-making.

✨Show Your Critical Thinking

Prepare to discuss how you've approached problem-solving in past roles. Think about a time when you faced a challenging data issue and how you tackled it. Highlight your analytical process and the impact of your solutions on marketing effectiveness or customer experience.

✨Research the Company

Familiarise yourself with the insurance company’s values, recent news, and their approach to customer analytics. This will not only help you tailor your answers but also show your genuine interest in the role and the company. Plus, it gives you a chance to ask insightful questions!

Senior Customer Analytics & Insights Lead in London
Aviva
Location: London
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  • Senior Customer Analytics & Insights Lead in London

    London
    Full-Time
    55000 - 75000 £ / year (est.)
  • A

    Aviva

    10000+
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