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- Tasks: Provide 1st and 2nd line IT support to help colleagues stay productive.
- Company: Join Aviva, a leading company focused on employee wellbeing and flexibility.
- Benefits: Enjoy a competitive salary, bonuses, and a generous pension scheme.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Perfect for tech enthusiasts who love helping others and solving problems.
- Qualifications: Experience in customer service and IT support is essential.
The predicted salary is between 30000 - 40000 £ per year.
Aviva is seeking a fulltime Onsite IT Support professional in London. The role involves providing 1st and 2nd line technical support to colleagues, ensuring their productivity. Applicants should have proven experience in customer service and IT support.
Aviva offers a competitive salary, various benefits including bonus opportunities, a generous pension scheme, and support for their staff's wellbeing and flexibility. This is a great opportunity for tech enthusiasts who enjoy helping others.
Onsite IT Support Specialist – 1st/2nd Line, London employer: Aviva
Contact Detail:
Aviva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Specialist – 1st/2nd Line, London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aviva on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should be ready to showcase our problem-solving skills and customer service experience with real-life examples.
✨Tip Number 3
Don’t forget to highlight our passion for tech and helping others during the interview. Aviva loves tech enthusiasts, so let’s show them how we fit that bill!
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to match what Aviva is looking for in an Onsite IT Support Specialist.
We think you need these skills to ace Onsite IT Support Specialist – 1st/2nd Line, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and IT support. We want to see how you've helped others in previous roles, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about tech support and how you can contribute to our team at Aviva. Keep it friendly and professional.
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your troubleshooting skills. Share specific instances where you resolved technical issues and kept colleagues productive. We love a good success story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Aviva
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to 1st and 2nd line support. Familiarise yourself with common issues and solutions, as well as the tools and software that Aviva uses. This will help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves supporting colleagues, it's crucial to demonstrate your customer service experience. Prepare examples of how you've successfully resolved issues in the past and how you handle difficult situations with patience and professionalism.
✨Research Aviva's Culture
Take some time to understand Aviva's values and workplace culture. This will not only help you tailor your answers but also show that you're genuinely interested in being part of their team. Mentioning specific aspects of their culture during the interview can set you apart.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, the tools they use, or how they support staff wellbeing. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.