Head of Regulatory Development – General Insurance in London

This is a great job for someone who loves leading strategic change and making sure businesses stay ahead of regulatory requirements. Are you someone who thrives on building strong relationships with regulators and senior stakeholders? Do you love to turn complex regulations into practical solutions that deliver great outcomes for customers?

This role will suit an experienced regulatory leader who understands FCA, PRA, and Lloyd's requirements and is ready to take ownership of driving Aviva's UKGI (General Insurance) regulatory development agenda. If you're confident influencing at senior levels and passionate about compliance and customer trust, this could be the perfect next step for you!

A bit about the job: You'll lead our UKGI Governance & Assurance Regulatory Development team, making sure UKGI stays compliant and trusted in a fast-changing regulatory landscape. Your work will cover all UKGI business lines, helping us evolve delivery against Consumer Duty principles and deliver good outcomes for customers. You'll own key frameworks and reporting processes, including collation of FCA returns, co-ordinate regulatory change activity across the GI business, and act as a trusted partner to the Risk function, internal teams and regulators as required. This role is about strategic leadership—setting direction, driving efficiency, and ensuring regulatory changes are implemented smoothly. You'll also mentor and develop your team, building capability and best practice across Aviva.

Skills & Experience Required:

• Extensive experience working in a Compliance role, operating in an FCA regulated insurance firm with deep understanding of Consumer Duty and knowledge of regulatory requirements such as ICOBS, PROD, DISP, SYSC, and FCG. Understanding of Lloyd's requirements is highly preferred.
• Strong leadership skills with experience delivering strategic and regulatory change, and the ability to drive hands‐on, pragmatic solutions, ideally within general insurance.
• Outstanding interpersonal skills, capable of building strong relationships and managing senior, board level stakeholders.
• Exceptional written communication skills, able to synthesise large amounts of information into clear, concise reports.
• Proven ability to manage operational, conduct and regulatory risks effectively.

What you'll get for this role:

• London salary: circa £130,000, national salary: circa £115,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity – 25% of annual salary. Actual amount depends on your performance and Aviva's.
• Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Make your money go further – Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Aviva is for everyone. We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here. We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to beatrix.rozsa@aviva.com.