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- Tasks: Monitor telematics performance, spot trends, and design driver coaching programmes.
- Company: Join Aviva, an award-winning team focused on safer driving outcomes.
- Benefits: Competitive salary, bonus opportunities, generous pension scheme, and 29 days holiday.
- Why this job: Make a real impact by turning data into action and shaping road safety.
- Qualifications: Experience in motor insurance and strong analytical skills required.
- Other info: Dynamic role with opportunities for career growth and influence.
The predicted salary is between 36000 - 60000 £ per year.
This is a great job for someone who loves turning data into action, building strong relationships, and shaping safer driving outcomes. It’s ideal for someone with experience in motor insurance—especially telematics—who’s ready to step up, influence change, and work closely with analytics, operations and product teams to make a measurable impact.
A bit about the job:
In the role you will monitor telematics programme performance to spot trends, risks and opportunities, and share clear reports that highlight improvements and next steps. You’ll work with product, underwriting, technical and operations teams – plus our telematics partners – to resolve issues, optimise solutions and shape new features and strategies. You’ll also design driver coaching programmes that use telematics insights to spark positive behaviour change, improve road safety and keep compliance on track.
Skills and experience we’re looking for:
- Strong commercial awareness and a solid understanding of the personal lines motor market, ideally including telematics.
- Confident analytical skills and the ability to turn data into clear, actionable insights.
- Excellent communication and relationship building skills.
- Proven stakeholder management and the ability to influence at pace.
- Comfortable challenging the status quo, leading change and managing multiple priorities.
What you’ll get for this role:
Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Salary circa £45,000-£55,000 (depending on location, skills, experience, and qualifications). Bonus opportunity – 10% of annual salary, actual amount depends on your performance and Aviva’s. Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus
Customer Success Manager – Telematics in London employer: Aviva
Contact Detail:
Aviva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager – Telematics in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aviva on LinkedIn. Ask them about their experiences and any tips they might have for landing the Customer Success Manager role. Building those connections can give you insider knowledge and make your application stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your telematics knowledge. Be ready to discuss how you can turn data into actionable insights. Think of specific examples from your past experience that showcase your analytical skills and how you've influenced change in previous roles.
✨Tip Number 3
Showcase your relationship-building skills during the interview. Be prepared to share stories about how you've successfully managed stakeholders and resolved conflicts. This will demonstrate your ability to work closely with various teams, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our award-winning team at Aviva. Let’s get you that job!
We think you need these skills to ace Customer Success Manager – Telematics in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Success Manager role. Highlight your experience in telematics and motor insurance, and show us how your skills align with the job description. We want to see how you can turn data into action!
Show Off Your Analytical Skills: Since this role involves a lot of data analysis, don’t shy away from showcasing your analytical prowess. Include specific examples of how you've turned data insights into actionable strategies in your previous roles. We love seeing numbers that tell a story!
Communicate Clearly: Your written application is your first chance to impress us, so make it count! Use clear and concise language, and ensure your passion for building relationships shines through. Remember, we’re looking for someone who can influence change and communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our award-winning team at Aviva!
How to prepare for a job interview at Aviva
✨Know Your Data
Since the role focuses on turning data into actionable insights, make sure you brush up on relevant telematics data and trends in the motor insurance market. Be prepared to discuss how you've used data in past roles to drive change or improve outcomes.
✨Build Relationships
This position requires excellent communication and relationship-building skills. Think of examples where you've successfully collaborated with different teams or stakeholders. Show how you can influence and manage relationships effectively.
✨Showcase Your Analytical Skills
Be ready to demonstrate your analytical prowess. Prepare to discuss specific instances where you've identified trends or risks from data analysis and how you turned those insights into clear, actionable strategies.
✨Challenge the Status Quo
The company is looking for someone who isn't afraid to challenge existing processes. Come equipped with ideas on how you would approach optimising solutions or implementing new features based on your understanding of telematics and customer needs.
