At a Glance
- Tasks: Handle and manage commercial claims from start to finish, ensuring customer satisfaction.
- Company: Dynamic company offering a home-based role with a focus on teamwork.
- Benefits: Flexible working hours, competitive pay, and opportunities for career advancement.
- Other info: Work remotely while making a real difference in people's lives.
- Why this job: Join a team that values your input and helps you grow in the insurance industry.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 € per year.
This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k.
Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance...
Claims Adjuster - Home Based in London employer: Aviva
As a Claims Adjuster with us, you'll join a dynamic team that prioritises customer satisfaction and professional growth. We offer a supportive work culture that encourages continuous learning and development, alongside competitive benefits tailored to enhance your work-life balance. Working from home provides you with the flexibility to manage your time effectively while contributing to meaningful outcomes in the commercial claims sector.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster - Home Based in London
✨Tip Number 1
Make sure you research the company and its values before your interview. We want to see that you understand our mission and how you can contribute to it. This shows us you're genuinely interested in the role and not just sending out applications blindly.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to claims handling and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This helps us see your thought process and problem-solving skills in action.
✨Tip Number 3
Don’t forget to prepare some questions for us! This is your chance to find out more about the role and the team. It shows us that you’re engaged and serious about the opportunity. Plus, it helps you figure out if we’re the right fit for you too!
✨Tip Number 4
Apply through our website for a smoother process. We keep track of all applications there, making it easier for us to review your details. Plus, it shows us you’re tech-savvy and comfortable with online platforms, which is a big plus for a home-based role!
We think you need these skills to ace Claims Adjuster - Home Based in London
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Claims Adjuster and help you tailor your application to match our needs.
Showcase Your Relevant Experience:When writing your application, highlight any experience you have that relates to handling claims or customer service. We want to see how your background aligns with the responsibilities of the role, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aviva
✨Know Your Claims Inside Out
Make sure you understand the claims process thoroughly. Familiarise yourself with common types of commercial claims and the specific responsibilities of a Claims Adjuster. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Focus
Since this role is all about providing a customer-focused service, be prepared to discuss how you've handled customer interactions in the past. Share examples where you went above and beyond to resolve issues or improve customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to negotiate or make tough decisions regarding claims. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for inspections, or how they measure success in the role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
