At a Glance
- Tasks: Lead and support colleagues in handling personal injury claims with technical expertise.
- Company: Join Aviva, a forward-thinking company committed to inclusivity and growth.
- Benefits: Enjoy competitive salary, generous pension, and flexible working options.
- Other info: Embrace a dynamic work environment with opportunities for career development.
- Why this job: Make a real difference by coaching others and ensuring high legal standards.
- Qualifications: Qualified solicitor with experience in RTA and personal injury claims.
The predicted salary is between 40000 - 50000 £ per year.
RTA Claims Technical Lead – Qualified solicitor
This is a great job for someone who is a qualified solicitor with strong personal injury claims experience and enjoys helping others grow.
You'll be at your best when guiding colleagues through complex cases, sharing technical expertise, and maintaining high standards of legal practice.
If you enjoy balancing technical excellence, coaching, and continuous improvement, this could be the perfect next step.
Overview
You'll join our Legal Services team, helping us deliver excellent outcomes for customers while maintaining the highest standards of legal practice.
You'll provide technical leadership and support to colleagues handling personal injury claims, helping them navigate complex legal issues with confidence.
Working closely with other Technical Leads, you'll drive quality, compliance, and consistency across the function.
You'll also coach and develop colleagues, helping them build their expertise and achieve their potential.
Your work will help ensure we continue to provide trusted legal services while effectively managing legal and regulatory risk.
Responsibilities
- Provide technical leadership and support to colleagues handling RTA and personal injury claims.
- Guide and coach colleagues through complex legal issues and maintain high standards of practice.
- Collaborate with other Technical Leads to drive quality, compliance, and consistency across the function.
- Develop colleagues’ technical skills and support their career growth.
Qualifications
- Qualified Solicitor with strong experience handling RTA and personal injury claims.
- Excellent knowledge of litigation processes, court documents, and relevant legal procedures.
- Strong understanding of the OIC and MOJ portals, Pre-Action Protocols, CPR, and relevant case law.
- Experience coaching, mentoring, or supporting colleagues with technical development.
- Ability to make sound decisions, manage risk, and communicate complex legal matters clearly.
Benefits
- Competitive salary (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 8% annual salary (actual amount depends on performance and Aviva’s)
- Generous pension scheme; e. g., if you put in 8%, Aviva adds 14%
- 29 days holiday plus bank holidays, with option to buy or sell up to 5 days
- Aviva-funded Private Medical Benefit for expert support when needed
- Up to 40% discount on Aviva products and other retailer discounts
- Up to £1,200 of free Aviva shares per year through the Matching Share Plan and Save As You Earn scheme
- Parental and carer’s leave and other supportive policies
- Flexible benefits, including sustainability options such as cycle to work
- Opportunity to participate in Aviva Communities and use 3 paid volunteering days
- Wellbeing resources and tools
To learn more about working at Aviva, you can view our information pages. Salary information can be explored using the appropriate calculator.
Additional information
Aviva is for everyone: We’re inclusive and welcome applications from all backgrounds and experiences.
We encourage you to apply even if you don’t tick every box.
We consider all forms of flexible working, including part time and job shares.
We flex locations, hours, and patterns to suit our customers, business, and you.
Most people are smart working—spending at least 50% of their time in our offices each week.
If you would like to learn more about working at Aviva, please visit our information pages. For queries related to the vacancy, please email
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