Digital Platform Business Analyst — Shape Customer Journeys in Leeds

Digital Platform Business Analyst — Shape Customer Journeys in Leeds

Leeds Full-Time 45000 - 45000 £ / year (est.) No working from home possible
Aviva

At a Glance

  • Tasks: Enhance customer journeys and user experience by collaborating with stakeholders and designers.
  • Company: Aviva, a leader in digital transformation with a vibrant work culture.
  • Benefits: Starting salary of £45,000, well-being support, and inclusivity-focused benefits.
  • Other info: Exciting opportunities for personal growth in a supportive environment.
  • Why this job: Join a dynamic team to shape customer experiences and drive digital innovation.
  • Qualifications: Analytical skills and a passion for improving user experiences.

The predicted salary is between 45000 - 45000 £ per year.

Aviva is seeking a Business Analyst Associate to support the Digital Platform Team in Leeds. This role involves improving customer journey and enhancing user experience by working closely with stakeholders and UX/UI designers.

With a salary starting at around £45,000, the position offers a vibrant work culture focusing on digital transformation and customer-centered solutions, along with various benefits that support well-being and inclusivity.

Digital Platform Business Analyst — Shape Customer Journeys in Leeds employer: Aviva

Aviva is an excellent employer, offering a vibrant work culture that prioritises digital transformation and customer-centric solutions. Employees benefit from a competitive salary, comprehensive well-being initiatives, and opportunities for professional growth in the dynamic city of Leeds, making it an ideal place for those looking to make a meaningful impact in their careers.

Aviva

Contact Details:

Aviva Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Platform Business Analyst — Shape Customer Journeys in Leeds

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those at Aviva. A friendly chat can open doors and give you insights into the company culture and what they really value in a candidate.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience in improving customer journeys and enhancing user experiences. This will help you stand out during interviews.

Tip Number 3

Practice makes perfect! Get comfortable with common interview questions for Business Analysts. Think about how you can relate your answers to Aviva's focus on digital transformation and customer-centered solutions.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Digital Platform Business Analyst — Shape Customer Journeys in Leeds

Business Analysis
Customer Journey Mapping
User Experience (UX)
User Interface (UI) Design
Stakeholder Engagement
Digital Transformation
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Digital Platform Business Analyst role. Highlight any relevant projects or experiences that showcase your ability to improve customer journeys and enhance user experience.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital transformation and how your background makes you a great fit for our team. Be sure to mention specific examples of how you've worked with stakeholders or UX/UI designers in the past.

Showcase Your Analytical Skills:As a Business Analyst, your analytical skills are key. In your application, include examples of how you've used data to drive decisions or improve processes. This will help us see your potential impact on our customer journeys.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our vibrant work culture and the benefits we offer!

How to prepare for a job interview at Aviva

Know Your Customer Journeys

Before the interview, dive deep into understanding customer journeys and how they impact user experience. Familiarise yourself with common pain points and solutions in digital platforms, as this will show your potential employer that you’re ready to contribute to enhancing their customer experience.

Engage with Stakeholders

Since the role involves working closely with stakeholders, prepare examples of how you've successfully collaborated with different teams in the past. Think about how you can demonstrate your ability to communicate effectively and gather insights that lead to improved user experiences.

Showcase Your Analytical Skills

Be ready to discuss specific tools and methodologies you’ve used for data analysis. Whether it’s using analytics software or conducting user research, highlight your analytical skills and how they can help Aviva in their digital transformation journey.

Emphasise Inclusivity and Well-being

Aviva values inclusivity and well-being, so be prepared to discuss how you can contribute to a positive work culture. Share your thoughts on creating inclusive digital solutions and how you prioritise well-being in your work environment.