Reinsurance Claims Specialist in King's Lynn, Norfolk

This is a great job for someone who enjoys working on complex claims and solving problems end to end. Is confident building relationships with reinsurers, brokers and internal teams. Cares about delivering fair outcomes and strong financial control. Wants to share knowledge and support others in a collaborative team.

This role exists to manage complex reinsurance claims and recoveries. You will join our Major & Complex Claims Reinsurance Claims team, working with underwriters, finance, brokers and reinsurers. The team handles large and technical recoveries across multiple business lines. You will take ownership of reinsurance claims from notification through to collection and settlement. Your work helps reduce indemnity spend, improve outcomes, and strengthen business insight.

Skills and experience we are looking for:

• Strong experience handling reinsurance claims and recoveries, including treaty and facultative covers.
• Understanding of legal and regulatory requirements in claims.
• Experience managing large or complex reinsurance claims.
• Excellent communication and stakeholder management skills.
• Ability to prioritise work and manage a varied caseload.
• A relevant professional qualification, such as ACII, is preferable but not essential.

What you will get for this role:

• Starting salary circa £45,000 (depending on location, skills, experience, and qualifications).
• Bonus opportunity 10% of annual salary; actual amount depends on your performance and Aviva's.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carers leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Aviva is for everyone: We are inclusive and welcome everyone; we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working, spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.