At a Glance
- Tasks: Manage and triage incoming quote requests and adviser queries in a dynamic team.
- Company: Join a leading Group Protection business with a focus on exceptional service.
- Benefits: Enjoy a hybrid work model, competitive pay, and professional growth opportunities.
- Other info: 6-month contract with potential for career advancement in a supportive environment.
- Why this job: Be the first point of contact for advisers and shape their experience positively.
- Qualifications: Strong communication skills and ability to prioritise tasks effectively.
The predicted salary is between 30000 - 40000 £ per year.
Contract length - 6 months
Inside IR35
Hybrid - 2 days WFO
Role Purpose
This role sits within the Corporate Broker Solutions Team and is responsible for managing and triaging all incoming quote requests and adviser queries within the Group Protection business. Acting as a key gateway into the organisation, the role ensures that all requests—regardless of size or complexity—are assessed, prioritised, and directed efficiently to the appropriate teams. As a critical first touchpoint for advisers, the role plays a vital part in shaping the adviser experience, delivering an exceptional standard of service while supporting efficient processes and positive customer outcomes.
Key Responsibilities
- Quote management
Corporate Support Specialist in Hampshire employer: Aviva
As a Corporate Support Specialist, you will thrive in a dynamic and supportive work environment that values collaboration and innovation. Our hybrid working model allows for flexibility, while our commitment to employee development ensures you have ample opportunities for growth and advancement within the Group Protection business. Join us to be part of a team that prioritises exceptional service and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Support Specialist in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Corporate Support Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for roles in corporate support and practice your answers. We want you to shine when discussing how you can manage and triage quote requests effectively.
✨Tip Number 3
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience in handling adviser queries and your ability to deliver exceptional service. Make sure they see you as the perfect fit for their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Corporate Support Specialist in Hampshire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Corporate Support Specialist role. Highlight your experience in managing queries and requests, as this is key to impressing us!
Showcase Your Communication Skills:Since this role involves being a first touchpoint for advisers, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this.
Highlight Relevant Experience:Don’t forget to mention any previous roles where you triaged requests or worked in customer support. We want to see how your background aligns with the responsibilities of the position.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Aviva
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Corporate Support Specialist. Familiarise yourself with the Group Protection business and how quote requests are managed. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, such as managing multiple quote requests or dealing with adviser queries. Think of examples from your past experiences where you've successfully triaged requests or provided exceptional service. This will showcase your problem-solving skills and ability to prioritise effectively.
✨Showcase Your Communication Skills
As a key touchpoint for advisers, strong communication is essential. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen actively and respond thoughtfully to questions, demonstrating your ability to engage with others professionally.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready that show your interest in the company and the role. You might ask about the team dynamics within the Corporate Broker Solutions Team or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
