Aviva in Glasgow is recruiting a customer service driven contact centre agent to handle inbound calls for breakdown cover, renewals and policy changes, and to discuss leaving us where appropriate.
You will drive sales and retention by understanding customer needs, overcoming objections, and recommending the right level of cover while delivering a confident, reassuring service. The role requires 37.5 hours per week on a rotational schedule.
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Sales & Retention Specialist: Customer Support in Glasgow employer: Aviva
Aviva is an excellent employer for a Senior Business Analyst, offering a dynamic hybrid working environment in Bristol or York. With a strong focus on employee growth and flexible working arrangements, Aviva fosters a collaborative culture that empowers individuals to thrive while contributing to significant transformation programmes in Third Party Risk Management. The company provides competitive benefits and the opportunity to engage in meaningful projects that drive real impact across multiple markets.
