Claims Adjuster - Home Based in England

Claims Adjuster - Home Based in England

England Full-Time 30000 - 40000 £ / year (est.) Working from home possible
Aviva

At a Glance

  • Tasks: Handle and manage commercial claims from start to finish, ensuring customer satisfaction.
  • Company: Dynamic insurance company focused on innovation and customer service.
  • Benefits: Flexible home-based work, competitive salary, and opportunities for professional growth.
  • Other info: Enjoy a supportive environment with plenty of room for career advancement.
  • Why this job: Join a team that values your input while making a real difference in people's lives.
  • Qualifications: Strong communication skills and a knack for problem-solving.

The predicted salary is between 30000 - 40000 £ per year.

A bit about the job: This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k.

Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance...

Claims Adjuster - Home Based in England employer: Aviva

As a Claims Adjuster with us, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. Our home-based role offers flexibility, allowing you to balance your personal and professional life while being part of a collaborative team dedicated to delivering exceptional service. With ongoing training and development opportunities, we empower our employees to excel in their careers and make a meaningful impact in the insurance industry.

Aviva

Contact Details:

Aviva Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Claims Adjuster - Home Based in England

Tip Number 1

Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach and show them you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.

Tip Number 3

Prepare for the interview by practising common questions related to claims adjusting. Think about how you would handle specific scenarios and be ready to share examples from your past experiences that highlight your skills.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Claims Adjuster - Home Based in England

Customer Service Skills
Claims Management
Negotiation Skills
Attention to Detail
Analytical Skills
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in claims handling and customer service. We want to see how your skills align with the role of a Claims Adjuster, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the job!

Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be handling claims that require precision and clarity.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Aviva

Know Your Claims Inside Out

Make sure you understand the claims process thoroughly. Brush up on your knowledge of commercial claims, especially those up to £100k. Familiarise yourself with common scenarios and how to handle them, as this will show your potential employer that you're ready to tackle the role head-on.

Showcase Your Customer Focus

Since this role is all about providing a customer-focused service, be prepared to discuss how you've successfully managed customer relationships in the past. Think of specific examples where you went above and beyond to meet a client's needs, as this will highlight your commitment to excellent service.

Prepare for Site Inspection Scenarios

Given that the job involves physical and virtual site inspections, it’s a good idea to prepare for questions related to these scenarios. Consider how you would approach an inspection, what factors you would assess, and how you would communicate findings to clients. This will demonstrate your practical understanding of the role.

Practice Negotiation Techniques

Negotiation is key in handling claims, so brush up on your negotiation skills before the interview. Be ready to discuss any past experiences where you successfully negotiated outcomes. This will not only show your ability to handle claims but also your confidence in managing challenging conversations.