Broker Solutions Triage Specialist – Hybrid in Eastleigh

Broker Solutions Triage Specialist – Hybrid in Eastleigh

Eastleigh Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Aviva

At a Glance

  • Tasks: Manage and triage incoming quote requests and adviser queries in Group Protection.
  • Company: Join Aviva, a leading company in the insurance sector with a collaborative culture.
  • Benefits: Enjoy hybrid working, competitive benefits, and a supportive work environment.
  • Other info: Great opportunity for career growth in a thriving industry.
  • Why this job: Shape the adviser experience and make a real difference in a dynamic team.
  • Qualifications: Strong organisational and communication skills are essential for success.

The predicted salary is between 30000 - 40000 £ per year.

Aviva in Eastleigh seeks a professional to manage and triage incoming quote requests and adviser queries within the Group Protection business. You will play a key role in ensuring that all requests are assessed and directed to the appropriate teams, thus shaping the adviser experience.

This role requires strong organisational and communication skills, contributing to a collaborative environment. The position offers a hybrid working model and competitive benefits.

Broker Solutions Triage Specialist – Hybrid in Eastleigh employer: Aviva

Aviva in Eastleigh is an exceptional employer, offering a dynamic work culture that prioritises collaboration and professional growth. With a hybrid working model and competitive benefits, employees are empowered to thrive both personally and professionally, making it an ideal place for those seeking meaningful and rewarding careers in the Group Protection sector.

Aviva

Contact Details:

Aviva Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Broker Solutions Triage Specialist – Hybrid in Eastleigh

Tip Number 1

Network like a pro! Reach out to current or former employees at Aviva on LinkedIn. A friendly chat can give us insider info about the company culture and the role, plus it might just get your foot in the door.

Tip Number 2

Prepare for the interview by practising common questions related to triaging and managing queries. We should also think about how we can showcase our organisational skills and ability to work collaboratively – these are key for the Broker Solutions Triage Specialist role!

Tip Number 3

Don’t forget to follow up after interviews! A quick thank-you email can keep us fresh in the interviewer's mind and show our enthusiasm for the position. Plus, it’s a great chance to reiterate why we’re the perfect fit.

Tip Number 4

Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our application to highlight our relevant skills and experiences that match the job description.

We think you need these skills to ace Broker Solutions Triage Specialist – Hybrid in Eastleigh

Organisational Skills
Communication Skills
Triage Management
Adviser Support
Collaboration
Customer Service
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your organisational and communication skills, as these are key for the Broker Solutions Triage Specialist role. We want to see how your experience aligns with managing and triaging requests effectively.

Craft a Compelling Cover Letter:Use your cover letter to showcase your understanding of the Group Protection business and how you can enhance the adviser experience. We love seeing genuine enthusiasm for the role, so let your personality shine through!

Be Clear and Concise:When filling out your application, keep your responses clear and to the point. We appreciate straightforward communication, especially since this role involves directing queries to the right teams.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at Aviva

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Broker Solutions Triage Specialist. Familiarise yourself with how quote requests and adviser queries are managed in the Group Protection business. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

Showcase Your Organisational Skills

Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or prioritised effectively. Be ready to discuss how you would handle incoming requests and ensure they are triaged correctly.

Communicate Clearly and Confidently

Effective communication is key in this position. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, demonstrating your ability to communicate well with advisers and team members.

Emphasise Team Collaboration

This role contributes to a collaborative environment, so be prepared to discuss your experience working in teams. Share specific examples of how you've collaborated with others to achieve common goals, and express your enthusiasm for contributing to a positive team dynamic at Aviva.