Digital Trading Underwriter

Due to continued growth, we have an exciting opportunity to join our Financial and Specialty Lines Digital Trading Team as a Digital Trading Underwriter! This role could be ideal if you’re seeking a fantastic opportunity to build a career in insurance as an underwriter within a fast-paced dynamic team. Full training will be provided, we are flexible with experience, but you will need to have exposure of working in a fast-paced environment - for example from a customer service, banking, insurance or contact centre background.

A bit about the job: The team is responsible for digitally traded business led by our brokers covering Cyber, Management Liability, Professional Indemnity, Marine Cargo and Freight, Computers, Plant & Equipment and Group Personal Accident business, along with building credible relationships with brokers. We are looking for Digital Trading Underwriters who are comfortable with being a cross-class trained underwriter. Able to work quickly and efficiently within agreed timescales. You will deliver excellent broker/customer experience and technical underwriting support in a fast paced multi demand channel environment.

Skills and experience we’re looking for:

• Excellent customer service and stakeholder management skills, enthusiastic, motivated and keen to learn with the ability to multitask
• Computer Literate, comfortable navigating multiple systems
• Excellent communication, listening and negotiating skills, and passionate about delivering brilliant customer service to build and maintain positive relationships with brokers to drive business growth
• Confident decision maker, with strong initiative and high-learning agility
• Ability to work independently, within underwriting authority, handling more complex risks and experience working in a team environment, conferring where appropriate

What you’ll get for this role:

• Salary Circa £28,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.