Digital Commercial Underwriter

This is a great opportunity to build your career in insurance. You’ll join our SME Digital Trading Team as a Digital Commercial Underwriter – a fast-moving, supportive team that works with brokers across commercial motor and business insurance. We’ll give you full training. All you need is experience in a busy environment – like customer service, banking, insurance, or a contact centre – and a passion for delivering brilliant service.

A bit about the job:

• You’ll be the go-to person for a group of brokers – helping them grow their business while delivering excellent service.
• You’ll support digital accounts and build strong relationships.
• You’ll also make confident decisions and help shape the future of our digital trading.
• It’s a role where you’ll learn fast, grow quickly, and make a real impact.

Skills and experience we’re looking for:

• Great customer service and stakeholder management skills
• Comfortable using multiple systems and digital tools
• Confident communicator and negotiator, with a passion for helping others
• Strong initiative and decision-making skills
• Able to work independently and as part of a team

What you’ll get for this role:

• Salary of Circa £25,100 depending on skills, experience and qualifications
• Bonus opportunity - Competitive % of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our community and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools to learn more.

Aviva is for everyone: We’re inclusive and we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look. We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online.