At a Glance
- Tasks: Join our team to detect and prevent property fraud by reviewing claims.
- Company: Aviva, a leading insurance provider with a focus on innovation.
- Benefits: Competitive salary, bonus opportunities, generous pension, and 25 days holiday.
- Other info: Flexible working options and supportive policies for all employees.
- Why this job: Make a real impact in counter fraud while building your career in insurance.
- Qualifications: Experience in property insurance claims and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
Counter Fraud Triage Handler - Property claims
3 days ago Be among the first 25 applicants
Direct message the job poster from Aviva
Counter Fraud Triage Handler – Property claims – Salary circa £30,000
We are looking for a colleague to join our property claims triage team. This is the perfect role for you if you have experience in property insurance claims and would like to build a career in counter fraud!
A bit about the job:
This role helps Aviva detect and prevent property fraud by reviewing claims and identifying those that need further investigation. You’ll be part of a specialist team that works closely with frontline claims handlers and analytics tools to assess risk, provide feedback, and support learning. You’ll be accountable for making referral decisions, sharing insights, and delivering targeted training to improve fraud awareness and capability across the business.
Skills and experience we’re looking for:
- Experience working in property or commercial insurance claims.
- Desirable but not essential to understand fraud investigation and possible outcomes of investigations.
- The ability to effectively manage personal workload.
- Excellent communication skills – written and verbal.
What you’ll get for this role:
- Salary circa £30,000 (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 6% of annual salary. Actual amount depends on your performance and Aviva’s.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Aviva-funded Private Medical Benefit to help you get expert support when you need it
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We’d love it if you could submit your application online. If you require an alternative method of applying, send an email to beatrix.rozsa@aviva.com
Job details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Other
- Industries: Insurance
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Counter Fraud Investigator - Property Claims
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Counter Fraud Triage Handler - Property claims in Glasgow employer: Aviva
Aviva is an excellent employer that prioritises employee wellbeing and growth, offering a competitive salary of circa £30,000 along with a generous pension scheme and bonus opportunities. With a supportive work culture that embraces flexibility and inclusivity, employees can thrive in their roles while contributing to meaningful initiatives such as community volunteering. The Glasgow location provides a vibrant environment for collaboration, making it an ideal place for those looking to build a rewarding career in counter fraud within the property insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Fraud Triage Handler - Property claims in Glasgow
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Aviva). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Aviva. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Counter Fraud Triage Handler - Property claims in Glasgow
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aviva.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aviva. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aviva
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aviva to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aviva, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aviva's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
