Commercial Property Adjuster

This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority for commercial claims typically up to £100k. Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva.

Skills and experience we are looking for:

• Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness.
• Property construction understanding, with experience of working on occupied property & premises.
• Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation including Asbestos regulations and equipment access restrictions.
• Experience of working in a customer focused environment, meeting customer needs through expertise and integrity.
• IT literate & ability to learn new technology.

What you’ll get for this role:

• Starting salary competitive (depending on location, skills, experience, and qualifications).
• Bonus opportunity 8% of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carers leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Aviva is for everyone: We’re inclusive and welcome everyone; we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working, spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.