At a Glance
- Tasks: Support customers through the commercial property claims process and coordinate repairs.
- Company: Join Aviva, a dynamic and inclusive company with a supportive culture.
- Benefits: Starting salary from £26,900, bonus opportunities, generous pension, and flexible working hours.
- Other info: Enjoy hybrid working, diverse claims portfolio, and excellent career growth opportunities.
- Why this job: Make a real difference while developing your career in a fast-paced environment.
- Qualifications: Experience in commercial property claims and strong IT skills required.
The predicted salary is between 26900 - 33500 £ per year.
Your Career with Our Commercial Property Claims Team!
Starting salary from £26,900 (depending on skills, and experience) plus additional benefits
Are you an experienced claims handler looking for a new challenge, or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Property Claims Team.
A Bit About the Job:
In this role, you will support our customers and brokers throughout the commercial property claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of property repairs, processing settlements, and providing updates on liability and progress.
You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers\' daily operations. You will need to juggle multiple tasks at pace and utilise a range of digital systems.
Skills and Experience We’re Looking For:
- Commercial Property Claims Experience: Previous experience in commercial property claims or claims handling is essential.
- Fast-Paced Environment: Ability to multitask and prioritise responsibilities in a dynamic setting.
- Team Collaboration: Willingness to learn, assist colleagues, and embrace change.
- Customer Focus: Commitment to delivering high-quality service and prioritising customer needs.
- Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word.
We support smart working, so once you’ve successfully completed your training and are fully prepared, this role will transition to a hybrid model where you will spend 50% of your time in the office and the remaining 50% working from home.
We offer flexible working hours with our standard 35-hour full-time contracts, and options for part-time working. If you prefer to increase your hours, we also provide a 40-hour contract with your Team Leader\'s approval. Our team handles a diverse portfolio of claims involving commercial buildings, office spaces, retail properties, and more, ensuring that your work remains varied and engaging.
These permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday – Friday).Location Glasgow/Manchester
What you’ll get for this role:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Starting salary from £26,900 (depending on location, skills, experience, and qualifications)
Bonus opportunity - 6% annual salary Actual amount depends on your performance and Aviva’s.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to Martin.Toth@aviva.com
Claims Handler in Tottington employer: Aviva
Aviva is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary of £28,600 along with a generous bonus scheme and pension contributions. Our collaborative work culture in Leeds fosters a supportive environment where you can thrive in a fast-paced role while making a meaningful impact on customers' lives. With flexible working options, extensive benefits, and opportunities for personal development, Aviva is committed to helping you build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Tottington
✨Dive Into Industry Networking Events
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We think you need these skills to ace Claims Handler in Tottington
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aviva.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aviva. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aviva
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aviva to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
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In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
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As a full-timer at Aviva, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aviva's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
