Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead teams in managing and improving health platforms while ensuring operational integrity.
- Company: Dynamic health tech company focused on innovation and team collaboration.
- Benefits: Competitive daily rates, flexible working options, and a supportive work environment.
- Why this job: Make an immediate impact on a new health platform and shape future services.
- Qualifications: Proven leadership in technical teams, experience in health or financial services, ITIL certified.
- Other info: Flexible working arrangements available, including part-time and job-share options.
Contract – 3 months
Location - Norwich, London or Eastleigh (Hybrid)
PAYE /Umbrella Rate: National £440 – £600 per day | London £510 - £700 per day
Are you someone who thrives in high‑performing tech environments and enjoys leading teams through major change? This role is perfect for you if you’re confident directing technical operations, enjoy solving complex issues at pace, and want to shape how a brand‑new platform runs from day one.
- Actively managing the operational integrity of Health platforms; ensure all aspects of the platform are managed, secure and resilient such that continuity of service to the Customer is maintained within agreed risk, control and cost parameters and frameworks.
- Define and agree service levels for Aviva Health applications and infrastructure (SLA, KPI).
- Matrix management of resources within and external to the Health CIO function, including Aviva business stakeholders and SMEs, external SI partners, external SaaS solution suppliers, wider Aviva functions (e.g. CISO, Risk).
- Ensuring delivery of change into production is appropriately proven and compliant with Business Protection Controls, IT Standards and agreed service levels.
- Ensure compliance with Business Protection Controls, IT Standards, SLAs/OLAs through proactive management and monitoring of platform services, capacity, technical risks, data protection/infosec risks.
- Drive delivery of essential maintenance and technical remediation to maintain/improve integrity and performance of platforms.
- Working within agreed incident measures and processes to build productive working relationships with Business Stakeholders, Major Incident Teams and incident resolvers to rapidly recover and stabilise services to the customer.
- Defining and delivering operational reporting to demonstrate operational performance within agreed targets.
Proven experience leading technical teams (Engineering/DevOps) in large organisations.
Experience in Health or Financial Services (Life, Pensions, or Insurance).
ITIL certified.
Calm, decisive approach during incidents and deployments.
Experience working in Agile environments and exposure to Salesforce.
Your impact will be felt immediately as the new Health platform goes live. Your ideas will help shape how we manage and improve our services going forward.
We also consider all forms of flexible working, including part‑time and job‑share options. We flex locations, hours and working patterns to suit our customers, the business and you. Most of our people smart‑work, spending at least 50% of their time in an Aviva office each week.
We’d love you to apply online.
Team Operations Manager in City of London employer: Aviva
Contact Detail:
Aviva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to team operations. Think about how you’d handle specific challenges in health tech and be ready to share your insights.
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight your experience in managing teams through change and how you’ve tackled complex issues. This is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Operations Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Team Operations Manager role. Highlight your experience in leading technical teams and managing operations, especially in health or financial services. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven change and improved operational performance in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aviva
✨Know Your Stuff
Make sure you’re well-versed in the technical aspects of health operations and platform management. Brush up on your knowledge of SLAs, KPIs, and ITIL standards, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience leading technical teams, especially in high-pressure situations. Think about specific challenges you've faced and how you navigated them to keep operations running smoothly.
✨Understand the Company Culture
Research the company’s values and work culture. Be ready to discuss how your approach aligns with their emphasis on flexibility and collaboration, especially in a hybrid working environment.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific incidents or changes in operations. Practice articulating your thought process clearly and confidently, demonstrating your calm and decisive approach during critical situations.