Change Manager - Business Readiness

Change Manager – Business Readiness – Salary Circa £45,000. Are you someone who is passionate about simplifying and improving our customer operations to deliver a great customer experience? Do you want to be part of an energetic and supportive team of c130 change professionals? You may be working in a change role already or want to play a part in delivering the change roadmap for the Aviva’s Investment, Wealth and Retirement Operations teams supporting our Strategic goals. If you have a growth mindset, are not afraid to challenge the status quo, and are comfortable with changing priorities this may be the role for you. You will need to have a strong background in delivering successful change, stakeholder management and identification of risks with great commercial and analytical skills. A bit about the job: Business Readiness Leads support the Investment, Wealth, and Retirement change portfolio, ranging from delivering regulatory changes to ensure we remain compliant, to delivering large scale projects that significantly impact the way operations teams operate. Our role is to understand the impact of the changes, help shape the solutions and implement the change in a timely and compliant way to ensure our Ops teams are well prepared. You will keep your stakeholders informed whilst working with project teams to deliver to the project timeline and scope effectively & efficiently. We focus on strategy and work collaboratively with a variety of internal IT, Operations, Propositional and Governance teams to implement a challenging roadmap of change activity. You will form part of a talented team that is eager to learn and develop. We have high professional standards and are not afraid to experiment with new ways of working and challenge the norm. We work to clear purposes & principles to ensure we deliver consistently as a team in the fast-paced world of operational change. Aviva operates a “smart working” policy meaning that we spend approximately half of our time working in an office this role is based in, Sheffield, York or Norwich. Skills and experience we’re looking for: Self-starter with good motivational skills. Proven relationship and Stakeholder Management skills and ability to influence effectively at different organisational levels with an ability to influence effectively at different organisational levels. Risk and Issue Management skills. Courage and determination to challenge current practices. Experience of project/change delivery frameworks (Agile, waterfall, Systems thinking, process mapping). What you’ll get for this role: Salary circa £45,000 (depending on location, skills, experience, and qualifications) Bonus opportunity – 10% of annual salary Actual amount depends on your performance and Aviva’s. Generous pension scheme – Aviva will provide up to 14%, depending on individual contributions. 29 days holiday plus bank holidays, and a choice to buy or sell up to 5 days Make your money go further – Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Tremendously supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please give Abigail Aitken a call on +44 7774 789975 or send an email to abigail.aitken@aviva.com