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- Tasks: Lead change initiatives and ensure smooth IT transitions for colleagues.
- Company: Join Aviva, a supportive and inclusive workplace focused on employee wellbeing.
- Benefits: Competitive salary, bonus opportunities, generous holiday, and flexible working options.
- Why this job: Make a real impact by empowering colleagues through change and enhancing their IT experience.
- Qualifications: Experience in change management and strong communication skills are essential.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 40000 - 60000 £ per year.
Job Title: Business Readiness & Change Specialist
Location: Norwich, York or Sheffield
Salary: £50,000 circa
Are you a people-focused Business Readiness & Change Specialist to help us deliver change in a way that feels smooth, supportive, and empowering?
Overview
You’ll be part of the IT Support & Experience team, working closely with colleagues across the business to make sure changes to our IT services are well understood and positively experienced. This role exists to protect our operations from disruption and ensure our people feel confident and ready for what’s ahead. You’ll play a key role in helping us land change well and build a more resilient, informed workforce.
What you’ll be doing
- Leading business readiness planning and delivery across key programmes.
- Creating and delivering change strategies that support adoption and minimise disruption.
- Making sure colleagues have a great IT experience during change, with clear communication and support.
- Working with IT and operational teams to spot and reduce risks to service continuity.
- Supporting stakeholders to understand and prepare for change.
- Designing engaging materials to build awareness and confidence.
- Tracking readiness progress and feedback to improve future delivery.
Skills and experience we’re looking for
- Experience in business readiness, change, or transformation roles, including change management frameworks
- Strong communication and stakeholder management skills
- A good understanding of how IT experience affects colleague engagement
- Ability to manage multiple priorities in a fast-paced environment
- A hands-on approach and a passion for helping people through change
What you’ll get for this role
- The salary £50,000 circa (depending on location, skills, experience, and qualifications)
- Bonus opportunity 10% of annual salary. Actual amount depends on your performance and Aviva’s.
- Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, with option to buy or sell up to 5 days
- Aviva-funded Private Medical Benefit to help you get expert support when you need it
- Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through the Matching Share Plan and share in the success of Aviva with the Save As You Earn scheme
- Supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Paid volunteering days and opportunities to participate in Aviva Communities
- Wellbeing support and tools
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices each week. To learn more about working at Aviva, visit the careers page.
We’d love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact our recruitment team for assistance.
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Business Readiness & Change Specialist employer: Aviva
Contact Detail:
Aviva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Readiness & Change Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can help them with their change initiatives. We want to see your passion for making a difference!
✨Tip Number 3
Practice your communication skills. As a Business Readiness & Change Specialist, you’ll need to convey complex ideas simply. Role-play with a friend or use online resources to sharpen your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Readiness & Change Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Readiness & Change Specialist role. Highlight your experience in change management and how it aligns with our mission to deliver smooth transitions.
Showcase Your Communication Skills: Since this role involves a lot of stakeholder management, emphasise your strong communication skills. Share examples of how you've effectively communicated during past changes to ensure everyone was on board.
Demonstrate Your Hands-On Approach: We love a proactive attitude! In your application, mention specific instances where you took the initiative to support colleagues through change. This will show us you're ready to roll up your sleeves and get involved.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Aviva
✨Know Your Change Management Frameworks
Make sure you brush up on the change management frameworks relevant to the role. Be ready to discuss how you've applied these in past experiences, as this will show your understanding and capability in leading business readiness.
✨Showcase Your Communication Skills
Since this role involves a lot of stakeholder management, prepare examples that highlight your strong communication skills. Think about times when you successfully communicated complex changes to colleagues and how you ensured they felt supported throughout the process.
✨Demonstrate Your People-Focused Approach
This position is all about helping people through change. Prepare to share specific instances where you’ve made a positive impact on colleagues during transitions. Highlight your hands-on approach and passion for empowering others.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific change scenarios. Think through potential challenges that might arise during IT service changes and be ready to discuss your strategies for minimising disruption and ensuring a smooth transition.