Product Communications Executive - Salary circa £35.000
Location – Eastleigh, Bristol, York
This role is responsible for delivering and maintaining the Health communications suite, including policy documents, customer journeys, and both digital and print content, ensuring all outputs meet agreed quality, risk, and governance standards. It involves driving the delivery of regulatory, mandatory, and propositional changes, making sure communication impacts are effectively implemented and aligned to support clear, compliant messaging that meets Consumer Duty and delivers good customer outcomes
A bit about the job
This role will give you the opportunity to support the end‑to‑end delivery and ongoing management of customer communications across the Health business, ensuring all materials are clear, engaging and tailored to customer needs. You will collaborate with cross‑functional teams to develop, review and optimise communications so they consistently meet regulatory and compliance standards, while also aligning with commercial objectives and delivering positive customer outcomes.
You will maintain a strong focus on quality, accuracy and accessibility, embedding best practice in customer experience and continuously improving communication strategies based on feedback, performance insights and evolving business requirements.
Skills and experience we’re looking for
- Strong planning, organisation and project delivery capability alongside strong attention to detail, copywriting and proofing skills
- Experience delivering high‑volume communications to tight deadlines with strong knowledge of development, compliance, and governance processes
- Excellent stakeholder management and communication skills
- Experience in Health insurance and/or financial services market (desirable)
- Experience with Documentum or similar workflow tools (desirable)
What you’ll get for this role:
- Starting salary circa £35.000 (depending on location, skills, experience, and qualifications)
- Bonus opportunity – 8% of annual salary; actual amount depends on your performance and Aviva’s.
- Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Aviva-funded Private Medical Benefit to help you get expert support when you need it
- Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Even if you don’t tick every box, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.
