Annuity Reinsurance Operations Lead

Annuity Reinsurance Operations Lead – Salary Competitive

Locations, London and Norwich

This is a great job for someone who..

has significant experience leading operational teams within financial services and is looking to play a key role in the management of a large and growing annuity reinsurance portfolio. This role would suit someone with strong operational leadership experience, a passion for process improvement, and the ability to build strong relationships across a broad range of stakeholders while delivering excellent business outcomes.

A bit about the job:

• Accountable for the end-to-end delivery of annuity reinsurance operations across the in-force portfolio, ensuring activities including accounts, finalisations, annual reviews and collateral management are completed accurately and on time.
• Lead the operational management of a growing and increasingly complex reinsurance estate, ensuring robust governance, effective controls and strong risk management across all activities.
• Deliver operational change initiatives impacting reinsurance operations, working closely with technical, actuarial and business stakeholders to implement scalable and sustainable solutions.
• Manage relationships with reinsurers and act as the key operational contact across Finance, Risk, Actuarial and Retirement Solutions teams, driving effective collaboration and issue resolution.
• Lead and develop a high-performing operations team, setting clear priorities, driving continuous improvement and ensuring the successful delivery of business objectives.

Skills and experience we’re looking for:

• Strong experience in financial services operations, ideally within BPA Operations, defined benefit pensions, annuities or reinsurance environments.
• Proven track record of leading teams and delivering complex operational processes within a well-controlled and regulated environment.
• Strong stakeholder management skills, with the ability to build credibility and influence across multiple senior stakeholders, both internally and externally.
• Demonstrable ability to identify opportunities for process improvement, driving scalability, operational efficiency and continuous improvement.
• High levels of ownership, accountability and sound decision‑making judgement, with experience managing operational risks and controls effectively.

What you’ll get for this role:

• Starting salary competitive (depending on location, skills, experience, and qualifications)
• Bonus opportunity -12% of annual salary, (actual amount depends on your performance and Aviva’s.)Generous pension scheme - e.g. if you put in 8%, Aviva adds 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.