Aviva is seeking an AI Knowledge Management Product Manager to shape how a Virtual Assistant finds and uses information, delivering accurate, trusted responses across digital channels.
You will define the vision, strategy and roadmap, working with customer experience, technology, data and AI teams to prioritise knowledge sources, governance, and retrieval approaches for seamless customer journeys.
#J-18808-Ljbffr
AI Knowledge & Virtual Assistant Product Lead employer: Aviva
Aviva is an excellent employer for a Senior Business Analyst, offering a dynamic hybrid working environment in Bristol or York. With a strong focus on employee growth and flexible working arrangements, Aviva fosters a collaborative culture that empowers individuals to thrive while contributing to significant transformation programmes in Third Party Risk Management. The company provides competitive benefits and the opportunity to engage in meaningful projects that drive real impact across multiple markets.
