AI Data Governance Lead

This is a great job for someone who is energised by enabling safe, scalable and responsible AI adoption across a complex organisation. In this role, you will play a pivotal part in Aviva’s AI transformation—enabling change, shaping guardrails, and ensuring that innovation happens safely, securely, and in line with our ethical and regulatory obligations. You will help the business unlock the full value of AI by putting the right governance, controls and assurance in place, empowering teams to deliver impactful AI solutions with confidence.

The ideal candidate is someone who thrives on influencing senior leaders, driving clarity in fast‑moving environments, and acting as the key driving force of change that ensures Aviva delivers its AI strategy responsibly while protecting its 21 million customers, its colleagues and its brand.

A bit about the job: Within Aviva’s Customer & Marketing (C&M) function, the Data Governance & Management team safeguards, elevates and enables the responsible use of data so we can deliver better outcomes for customers and the business. We are passionate about driving trust, transparency and strong data foundations that allow innovation to flourish.

As the AI Data Governance Lead, you will play a central role in enabling Aviva’s AI strategy—ensuring that every AI and GenAI solution is delivered safely, transparently, and in line with our ethical, regulatory and data governance obligations. This is not a technical build role; it is about being the enabler that allows the organisation to innovate with confidence.

You will define and embed the governance, controls and assurance needed for responsible AI, ensuring that C&M can adopt AI at scale while protecting customers, colleagues and the brand. You will influence senior stakeholders, champion responsible AI culture, and drive clarity in fast‑moving environments. By shaping strong guardrails and enabling safe experimentation, you will be instrumental in helping Aviva unlock the full value of AI—securely, responsibly, and sustainably.

Skills and experience we’re looking for:

• Proven experience leading data or AI governance in a regulated environment
• Strong knowledge of responsible AI, ethical standards and regulatory frameworks (e.g. GDPR, UK data protection, FCA, EU/UK AI Act)
• Experience working with AI, model governance, risk, compliance or model validation
• Ability to explain complex AI concepts clearly to both technical and non‑technical audiences
• Strong relationship‑building skills, with experience influencing senior stakeholders

What you’ll get for this role:

• Starting salary National: £75,000 - £85,000 / London: £85,000 - £95,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity – 12% of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.