Strategic Account Manager

Driving growth through trusted partnerships, Aviva’s Intermediated Sales team delivers tailored solutions that help brokers succeed and customers thrive.

In this role, you’ll represent Aviva within the Strategic Account broker market, championing a customer‑first approach while building and maintaining strong, positive relationships with key broker partners. You’ll take the lead on deal negotiations with senior stakeholders, coordinating financial agreements and managing broker expectations to ensure outstanding service delivery and mutually beneficial outcomes.

Using data‑driven insights, you’ll prepare clear and comprehensive internal reports to support decision‑making and track performance. Working collaboratively across a virtual team, you’ll help supervise and influence broker performance, sharing feedback and insights to continuously improve results and strengthen partnerships.

Skills and experience we’re looking for:

• Previous experience in the insurance industry is highly desirable
• Strong analytical skills – ability to analyse and interpret financial data; number literate with a keen understanding of financial metrics.
• Strong and eloquent communicator with the ability to build positive relationships and influence others across a range of business areas and all levels of seniority.
• Strategic and critical thinking
• Proven track record in deal negotiation, broker engagement, and account management

What you’ll get for this role:

• Starting circa 80 - 95k (depending on location, skills, experience, and qualifications)
• Bonus opportunity – 12% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here. We’d love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email martin.toth@aviva.com.