Clinical Operations Advisor– Salary circa £42,000 - £45,000
Locations: Sheffield, Eastleigh, Glasgow
Closing date: 2nd July 2026
This is a great job for someone who has a clinical background and enjoys using that expertise to guide others, improve processes, and make a real difference to customer outcomes. This role suits someone who is confident working independently, thrives on solving problems, and is motivated by delivering high-quality, evidence-based decisions.
A bit about the job
In this role, you will provide expert clinical guidance and operational support to help deliver safe, effective, and high-quality services. You will work closely with claims teams to make sure decisions reflect current medical best practice and industry standards.
You will also build strong relationships across the business, acting as a trusted point of contact for clinical advice. In this role, you will help drive process improvements, support colleagues with complex queries, and contribute to better outcomes for customers.
Working with a strong sense of purpose, in this role, you will help ensure that every decision supports fair, consistent, and customer-focused outcomes.
Skills and experience we’re looking for
- Nursing qualification with a strong understanding of healthcare systems and medical best practice
- Experience providing clinical advice or support in an insurance, healthcare, or related environment
- Ability to analyse complex information and make clear, evidence-based decisions
- Strong communication skills, with the confidence to guide and support colleagues
- Ability to work independently while contributing to wider team and business objectives
What you’ll get for this role
- Starting salary circa £42,000 - £45,000 (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 8% (C grade) of annual salary. Actual amount depends on your performance and Aviva’s.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Aviva-funded Private Medical Benefit to help you get expert support when you need it
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Aviva is for everyone
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
