At a Glance
- Tasks: Be the hero for drivers in need, providing expert roadside support and quick repairs.
- Company: Join Green Flag, a supportive team dedicated to helping others on the road.
- Benefits: Earn up to £44,000 with bonuses, enjoy 25 days holiday, and access great discounts.
- Other info: Flexible working options available, plus paid volunteering days to give back.
- Why this job: Make a real difference by helping people during stressful breakdown situations.
- Qualifications: Strong mechanical skills and a full UK driving licence required.
The predicted salary is between 38760 - 44760 £ per year.
This is a great job for someone who’s ready for a role where their mechanical skills genuinely make a difference. When a customer’s vehicle breaks down, you step in as the hero of the moment – getting them back on the road and taking the stress out of an unexpected situation.
Responsibilities:
- Be the first point of contact for drivers who have broken down, providing expert roadside support.
- Diagnose vehicle faults and carry out minor repairs to get customers back on the road quickly.
- Complete practical tasks such as tyre repairs/changes, battery testing and replacement, and fuel assistance.
- Deliver clear explanations and reassurance, helping customers feel calm and supported in stressful situations.
- Use a fully equipped Green Flag vehicle and tools to safely resolve issues across your area.
Qualifications:
- A strong mechanical background with excellent diagnostic and problem‑solving skills.
- Full UK Category B driving licence and aged 21+ (for insurance purposes).
- NVQ Level 2 in light vehicle maintenance (or equivalent) preferred – or relevant hands‑on experience/apprenticeship.
- Up‑to‑date knowledge of repair techniques and a strong commitment to safe working practices.
- Confidence working independently, with a calm, friendly, and empathetic approach to customers.
Schedule and Hours:
Permanent, field‑based role. Work 40 hours across four days a week, with shifts between 7am‑8pm, Monday to Sunday. While work is planned within these hours, finish times may vary depending on the job at hand. Overtime is available, but completely optional.
Location:
Area: Thatcham | Basingstoke
Benefits:
- Starting salary of £37,740 with the possibility to earn up to £44,000 with overtime.
- Bonus opportunity – actual amount depends on your performance and Aviva's generous pension scheme – if you put in 8%, Aviva adds 14%.
- 25 days holiday plus bank holidays; you can choose to buy or sell up to 5 days.
- Aviva-funded Private Medical Benefit.
- Up to 40% discount on Aviva products and other retailer discounts.
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and Save As You Earn scheme.
- Brilliantly supportive policies including parental and carer's leave.
- Flexible benefits to suit you, including sustainability options such as cycle to work.
- Paid volunteering days (3 days) to help others.
Flexible working:
We consider all forms of flexible working, including part time and job shares.
Equality and diversity:
We are inclusive and welcome everyone. We want applications from all backgrounds and experiences.
Roadside Technician - Green Flag Patrol employer: Aviva plc
Aviva is an exceptional employer that prioritises the growth and well-being of its employees, offering a competitive starting salary of around £60,000 along with a generous benefits package including a robust pension scheme, private medical benefits, and flexible working options. The collaborative work culture fosters technical excellence and continuous improvement, allowing you to make a meaningful impact while being part of a supportive team dedicated to delivering fair outcomes for customers in challenging situations.
