Reporting and BI Team Manager

Are you passionate about leveraging data to drive business insights and support strategic initiatives? We are seeking a detail-oriented and analytical professional to join our team as a Reporting and BI Leader. This role is ideal for someone who excels in a dynamic and fast-paced environment and has experience in leading and mentoring team members, fostering a collaborative and high-performing team culture. You should be familiar with developing/using MI fulfilment tooling.

A bit about the job: Our team is dedicated to delivering and maintaining comprehensive Business and Operational Management Information (MI) services for the Health and the Protection business. We leverage a variety of tools, including Business Objects, PBI, Excel, and QlikSense, to create and sustain robust MI solutions. Our services are pivotal in driving Aviva's customer-centricity, growth, and efficiency goals by providing high-end reporting solutions for strategic change initiatives. By offering insightful analysis on key customer metrics such as complaints, telephony, claims, TNPS and customer demand, we bring to life the view of the customer and support informed decision-making. The role is a team Leader role, leading a high-performing, agile team within the broader Data Insights function, delivering high-quality data solutions using market-leading technologies. Proven experience in the data domain, with particular emphasis on leading or delivering data fulfilment services, would be advantageous.

Skills and experience we’re looking for:

• Proven experience in leading project-based initiatives, including overseeing and planning requirements gathering, development, and deployment.
• Strong skills in coaching and developing team members.
• An understanding of the insurance industry’s approach to risk management.
• A history of identifying opportunities for improvement and efficiency.
• Demonstrable skills in resource planning.

What you’ll get for this role:

• Starting salary £45,000 - £50,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity 10% of annual salary - Actual amount depends on your performance and Aviva’s
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here. We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please give Leena Manga a call on 020 4592 2160 or send an email to leena.manga@aviva.com.