Reinsurance Claims Handler- Hybrid Fronting MGA

Do you enjoy making sense of complex claims information and working with partners to get things right? This role suits someone with commercial claims experience who wants to build experience in reinsurance claims and make a real difference in UK Commercial Lines (Global Corporate Specialty).

A bit about the job

This role exists to ensure reinsurance claims within hybrid MGA fronting arrangements are handled accurately, on time, and in line with Aviva’s standards. You’ll join our Major & Complex Reinsurance Claims team, working closely with Claims, Underwriting, Finance, and external partners. The team oversees delegated reinsurance claims activity and focuses on data quality, recoveries, and controls. You’ll be accountable for preparing reinsurance claims bordereaux reports, supporting reinsurance recoveries, and maintaining accurate financial records. Your work protects Aviva’s financial position and helps build strong, trusted partner relationships.

Skills and experience we’re looking for:

• Experience in UK Commercial Lines (GCS) claims handling or operations.
• Understanding of reinsurance claims and delegated authority arrangements.
• Strong analytical skills, with confidence using Excel and claims data.
• Ability to work with multiple stakeholders and challenge constructively.
• Good attention to detail and ability to manage competing priorities.

What you’ll get for this role:

• Starting salary circa £32,000 (depending on location, skills, experience, and qualifications).
• Bonus opportunity – 8% of annual salary (Actual amount depends on your performance and Aviva’s).
• Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further – Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.